of TripAdvisor Travelers recommend this hotel
"Nice hotel, with drawbacks"
My problems began fully a month before arrival, when I tried to negotiate a long-term deal. I will likely be working in the vicinity for a number of months (possibly a couple of years) and asked for a reduced rate, to engender loyalty, only to be passed around various offices of the parent organisation before I was eventually offered a worse deal than I can find online. Not great start! I initially booked 3 consecutive weeks (through Hotels.com) and probably won’t return, to be honest. The hotel is difficult to recognise at first. From its strange location at the end of an adjacent office block’s car park to its huge, monolithic concrete wall, it seems more about form than function. I actually like the stark, modern, airy feel and the rooms are definitely different, with their transparent shower stall right next to the bed. They're big enough and come with all the desired amenities: fridge, desk, power points (in the headboard), comfortable queen-size mattress (thankfully not two, pushed together with a crevasse between, which seems the norm in Germany), powerful hot shower (see below), sink, shaving mirror, adequate toilet, TV (with 4 English channels), hairdryer, soaps, etc., and there’s a posh restaurant, bar, gym, and pool. Parking could be better, although I left my car out front of the empty office block opposite. However, I could tell right away that there were problems. Check-in was smooth enough but they didn't have my Mélia reward account registered (I still haven’t received my points from any of the three weeks I spent there). Broken lights on the prison-like landings, loose switches and taps in one room, inadequate hanging space, no safe, no anchor point to which I could secure my laptop, pancake-like pillows, and laughable duvets, barely wide enough to cover you if you sleep rigidly straight (another common problem in Germany), and miniscule towels. Then, on day 4 of my second week (the coldest), no hot water in the morning! I rang down to reception… twice. The first time, the person greeted me, listened to my query then simply hung up. The second attempt was answered with the brush-off and no explanation beyond, “they are working on it.” She did offer to let me know when it was fixed but I had to shave in cold water, rinse my hairy bits, and head to work. I will say, though, that it was sorted by the evening. Top marks go to the restaurant. The staff are downright excellent and the food top-notch (though pricey). There are a couple of bus stops around the corner and the U77 isn’t far away. And the rooms were spotlessly clean, thanks to efficient housekeeping. But I slept restlessly, the room was too cold (the thermostat makes no difference to temperature control, as others have reported), the pillows too flat and without substance, and there are few places to eat in the area. These prices demand higher standards.
The reason this is poor is because the hotel was overbooked. I have heard from two other colleagues who also have had this experience. I stay in hotels almost weekly and this doesn't happen very often - even rarely as far as I am concerned, so this is a problem. I stayed for 3 nights (well actually 2 because they placed me in the Mercure around the corner for the first night). When I checked in they apologised and said they would comp me breakfast - when I went to check out there was no record of this. Because I was in a rush (and my company pays anyway) I didn't bother arguing. I'll write to the hotel instead! The hotel itself is nice. Modern rooms, nice breakfast, nothing fantastic though. No fault of the hotel but the bathroom design is poor. Apart from the fact it's like an open plan affair (no problem with that) It's glass and mirrors everywhere, so therefore, once you start to use it, it immediately looks dirty. I've stayed in the Marriott and the Mercure in this area - both are superior. I would stay here again, but would look at the others first - this would be my last resort
Stayed here in Novemeber 2016. Very good location, near enough to the centre of Dusseldorf with solid transport links. I only stayed here for 1 night but from my experiece the hotel is clean and modern, the staff were very friendly, and breakfast was great. A slight issue for some is that the bath/shower is right in the middle of the room, if you're sharing with someone then this could be problematic. I personally don't like this layout but I was staying alone, the room itself was very clean and had all the essentials for an overnight stay. I would return if I find myself in Dusseldorf again.
The hotel is very modern with a bar/restaurant at the right after you enter the hotel. Receptionist are friendly. There isn't much view from the rooms but that is okay for short stay. The bathroom is totally transparent which added a kinda zest and uniqueness to our stay. Toilet is standalone but itself. The price is cheap I think because it is out of the city. However, it's really easy to get to city center, it's 5min walk to nearest tram station Prinzenallee, and it takes less than 10 stops.
"Good spot for a short stay in Dusseldorf."
At only 5 minutes walking distance from the U-bahn station Seestern you can find the Innside Seestern Hotel, the hotel is located in a neat office district together with some other hotels. In front of the hotel there is plenty of free parking space, in my opinion using the parking garage of the hotel is a waste of money. The hotel looks very modern and trendy but still has a warm atmosphere. The spacious room was fine, especially for this very acceptable price. Drinks in the minibar for free, but there is just water and soda. Arriving back in the hotel at 23.15 after having dinner in the centre of Dusseldorf we were slightly disappointed with the fact that the bar was already closed. Not exactly what we're used to at a Melia hotel. Breakfast was very good. Overall, good value for money.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM