"Just Excellent "
Nearing the end of a family stay with two kids and don't want to leave. Staff were all wonderful and could not do enough for us, the beach and pool are great for kids (third floor pool quieter for adults), restaurant choice and quality top notch. Yes, the IC may have newer, glitzier neighbours (I've stayed at many of them) but the IC has what many lack: class.
"Awesome a staycation "
What an awesome hotel. We stayed in club rooms it was worth every penny. The hospitality and attentiveness to service Was excellent. We did brunch at the yatch club. Amazing selection. The one issue we had was walking into the yatch club at 1135pm and faced with an employee who clearly stated she was tired and wanted to be done for the night. I spoke with the on site supervisor who laughed at us. I asked to speak to the duty manager who dutifully came and dealt with the situation satisfactorily. I am not a person who accepts incorrect service, regardless of time of day. Call me old fashioned. However the manage on duty, Orphee, was amazing. She was attentive and understanding and dealt with the situation with a short exchange, she took care of our needs and understood. I am not It a free order and wouldn't accept offers of free drinks etc, I was just important me and orphee that the situation resolved. The point of the complaint was that it could be resolved not comps. Orphee thanks for listening and dealing with the issue. A 5star resort with a 6star service. Thanks for an amazing memorable weekend.
"Impressive vacation stay"
On first hand we have to mention all the friendly staff members who really care to make your stay unforgettable. To name just a few: Room Service by Raj. Restaurant "Selection" with Romi, Atikur, Shatish, Mohammed and Nirmal. Beach Bayr with Lawrence. Several restaurants spread over the hotel and marina area offer a variety of food styles, all in high quality. The beach is not oriented to the open sea. Advantage: warm & quiet water. Disadvantage: no waves to play with. These days mildely disturbing noise from constructions on the nearby islands. Did not check when they will end
"All inclusive and loved it"
Myself and my wife had 5 nights break on an all inclusive package which we thoroughly enjoyed, the food and service was outstanding. The package allowed access to several fantastic themed restaurants with a dinner menu offering ample choice. Wine is a very drinkable Chilean, Sav blanc and a Merlot. There was a full drinks menu available with branded beers & spirits, each restaurant offered a twist on the cocktails, a Bellini in the Italian, a Mojito in the Brazilian, a Pina Colada at the beach etc . The hotel is a bustling metropolis of energy and life with impeccable service and first class hospitality, in luxury 5 star surroundings, we really enjoyed our stay. Hard to pick a favourite restaurant but the Fish market and the Brazilian are absolutely unique. There was very little need to leave the hotel but a 5 min taxi ride gets you to the Marina mall and the Etihad tower where a visit to the observation deck on the 74th floor is thrilling. A visit to the Sheikh Zayed Grand Mosque at sunset is a must, It is one of the most beautiful & peaceful places in the world. Ladies are given Abaya robe to wear, which adds to enjoyment and mystique of the visit. All in all we had a ball in The Intercontinental Hotel and all inclusive was great value for money, PS don't forget to tip as you go, There is building work going on at the beach area but its far enough away to be considered a distraction rather that an annoyance Tony & Tatiana , Dublin, Oct 16
"Great Hotel, Happy staff"
We stayed at this hotel for 2 nights to celebrate our wedding anniversary. The stay was fantastic. From the time we arrived to the extended checkout, we encountered so many happy and courteous staff members. We had booked a suite with city view but we upgraded to a sea view suite, which was excellent. The room had a separate bedroom and lounge room area with a small fridge. Huge windows with a view that had me just sitting watching the world go by. Bathroom was okay, I think it needs to be upgraded but it was still clean and well stocked with lovely toiletries. We chose a club package which included breakfast in the club room or in the main dining restaurant. We chose the main restaurant due to plenty of choices. Excellent food and service. We had afternoon high tea which was plentiful and was topped up if required. Canapés and drinks in the evening, again plenty and very good. The staff in the club room were great and very welcoming. We used the beach area facilities and this also was good. We were at dinner on our anniversary night and when we came back to our room they had been and placed a heart shape with rose petals on our bed and then we went to the bathroom and they had also placed petals in the bath. Also sent a strawberry and chocolate platter to our room. This was very special and we would like to say a huge thank you to Ivor the manager and his staff. As we left we felt that this was a very nice hotel and we would stay again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM