of TripAdvisor Travelers recommend this hotel
"American Style, old fashion layout but nice services."
The location is very good, and you can walk to Roppongi hills or midtown within 15 minutes. There are convenience stores and supermarkets and you can get the drinks or snack just either across the street or in next building compound. The room size is quite spacious and clean. With this hotel, i have experience to share. I checked in around 2 o'clock in the afternoon, and i requested for the room with view of Tokyo tower. The reception told me the room would be ready at 4, and she mentioned that i would only see the tower on the right side of window. Unfortunately, when i went to my room, and tried to locate the tower, there was no such thing. I think the reception needed to know if the room has Tokyo tower view or not. Otherwise, they disappointed the guests.
"Stay @ANA intercontinental Minato, Tokyo"
Stayed in ANA intercontinental during the second week of Oct. Location is excellent. Just in downtown Tokyo. All the Tokyo attractions are near by including offices, Tokyo tower which are just in walking distance. Excellent transport facility from both Narita and Haneeda airports. Views from the rooms are excellent especially rooms with Tokyo tower views. Staff are excellent. Always will be there to help you. But food rates in the restaurants are little bit exorbitant. But we have several restaurants and food courts near by. Also management should take care of replacing the old sofas and mattresses in the rooms.
"Great Family Hotel in the City"
We recently stayed at the ANA Intercontinental with our for two year old for two weeks while moving into our Tokyo home. The hotel is very large with an expansive lobby. You'll enjoy the plentiful buffet offered at the main lobby restaurant and there is also a fantastic bakery located on the main level as well. Our room was a Junior Suite which the perfect amount of space for our family throughout the stay. The bathroom is impressive, large tub & shower area and luxe amenities (bathrobes and pajamas) are provided. I particularly enjoyed the doors which closed off the bedroom to the sitting area, so that if our toddler was napping we could comfortably hang out and watch TV, work, etc in the other room. The only downside for this room is that the bathroom is located through the sleeping area. The sitting area houses a desk, dry bar, small sofa with coffee table and tv. The room is definitely worth booking if you need (or just want) the extra space. We had a view of the pool and general city. Curtains can be controlled by bedside which is fun and useful! The club lounge is really great at this hotel. The breakfast is extensive and you can enter anytime of day for NA drinks and fast concierge service. Additionally, the appetizer service in the evening with drinks is quite extensive as well. There is also a light tea service mid day as well. I highly recommend it, the staff is very friendly and happy to assist with any needs you may have. Generally, service here is good, the housekeeping is a bit different than what you'll encounter in the US. By that I mean that the room is cleaned however, let's say you leave your ironing board out, it stays out. If a half full soda is left out, it will be there when you return. I get the sense that this is normal here as the room was extensively cleaned elsewhere but just something to note. The gym is bright and has a variety of equipment for those traveling. The biggest plus to this hotel is the outdoor pool, great for families as they have a separate kid pool as well. We stayed in August and the pool got very crowded as some locals have a membership. There is an additional fee for the pool, be prepared for that if you plan to use it. Overall, we enjoyed our stay. It's a great hotel for families with many amenities and attached to Ark Hills for shopping and restaurants. The hotel is also close to Roppongi Hills and Midtown.
"Good pub, but slightly tired"
Stayed 5 nights. Great location - easy to get trains. Great concierge service for restaurants and an english guide. Buffet breakfast awesome. Room was a pretty good size for a standard in Japan but that said cushions and decor tired. Hall way to room over heated and carpet in urgent need of cleaning. So room great but getting to room not so great. Gym - not big enough for busy period as simply did not have enough equipment for weight and space for hand weights. Outdoor pool area very tired. Good value mid tier Intercontinental. Free internet was fast and a welcome bonus as we could have unlimited devices signed up (or at least 6)
Hi there, it is a nice and clean hotel with good restaurants (especially Steakhouse). Staff is welcoming. Room cleaning is good. Laundry is returned same day which is nice for travelers. However, there are too few sitting arrangements in the lobby. You have to go to Cascade (restaurant in the lobby). Smoking room is tiny and also have no place to sit.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM