of TripAdvisor Travelers recommend this hotel
"Japanese Executive Hospitality"
Stay there in November for a week for a business trip. The rooms are clean and well maintain. Tokyo skyline view is great. Staffs are well trained. Some staffs can speak very good English. Buffet breakfast had a good spread.
This was my third stay at the ANA Intercontinental in Tokyo. I chose it because it is old school - a hotel with everything, that is oriented to foreign business travellers, and where everything works. Location is good US and Australian Embassies, government ministries and of course, firms in the adjacent Ark Hills complex. The big draw here for me is service -- it is genuinely friendly and really world-class. I booked a junior suite for 2 days of business meetings and was upgraded. I appreciated being able to check in 3 hours early and when I mentioned that I had a conference call about to start, there was no problem getting into the room ten minutes before the 12.30pm room availability. The business centre was also fast and flexible. We entertained a business guest in the Karin Chinese restaurant in the hotel and the food and service were flawless. Feeding the team was easy because the hotel connects through to the Ark Hills office complex, which is fully of lunch restaurants, as well as a Starbucks, Dean and Deluca and small supermarket. Depending on your taste, the hotel decor is either charmingly retro or a bit outdated. My suite was very spacious, but the carpet and furnishings needed an overhaul. The gym is well-equipped and spacious. The Thann Spa is less than a year old; its pristine and the massage I had was outstanding, and well-priced for Tokyo. Low points' The breakfast buffet is a little old-fashioned; surely even travelling Americans don't eat donuts for breakfast these days' It is heaving with people and quite noisy, so not an option for a breakfast meeting. But that shortcoming aside, this is still a great hotel. The prices reflect that, but as the Japanese say, the 'cospa' (cost performance) is really good.
Amazing hotel, staff are attentive. Yuko in the club lounge has gone above and beyond and her service is what you look for in great hotels such as the ANA. If you have club access I would suggest the chefs breakfast, it's yummy!
Stayed here for 3 nights in November, had a pleasant stay. The rooms are a bit small but they did their best to accommodate special requests. The concierge staff was very helpful in getting us around Tokyo via the Subway. The hotel is super close to Roppongi and the variety of food, drinks, and entertainment.
"Good location "
Excellent location very close from the subway Rooms are a little small but ok you are in Tokyo Service is very nice and helpful Nice view from the bar on top floor Breakfast can be very crowded in the morning Good 5 star classic intercontinental
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM