of TripAdvisor Travelers recommend this hotel
"Wow -- nice space and full hotel services"
For less a night than the other five star hotels in Saigon, the ICASR offered a fully-appointed one bedroom apartment. The attached mini-mall (that connects to the main InterContinental) has a small grocer so you can even equip the kitchen. Despite being an apartment wing, the lobby has full Asian-five-star-caliber doorman, valet and guest services desk.
"Great and large apartment"
I rent a 3-bedroom apartment for 2 nights and found it a great location for a large group of people. There were only 3 of us, but I think the apartment can fit 5-7 people, with large kitchen and dining table, extremely large squared living room. The only thing I make it 100% perfect is the 2nd bathroom is too small compared to the master bedroom's ensuite bathroom.
We really enjoyed our hotel and especially the location. Everything was to our expectations. Fabulous buffet brunch. Staff were extremely friendly and helpful. Lots of restaurants in the area. Thank you very much.
"Room not ready"
We arrived in transit for one short night with our 2 kids and booked a 3 bedrooms apartment. Reaching the hotel at 12:00pm we were informed that the room will be only ready at check-in time at 14:00, normal point that we understood. We move so to lunch within hotel. Back at 14:00, we were informed that the room is not ready and will be ready in 1,5 hours more. Just flying in and out, rest for our kids is what we were looking for. Despite front desk try to work out solution and apologize, this is not an acceptable level of organization for a 5 stars residence (especially when we know that when we arrived at 12:00 other 3 bedrooms apartment were available...)
I was in Ho Chi Minh for several days and had a pleasant time staying at this property. The check in was fast. The hotel was very well maintained. The front desk was attentive to all of my needs. I would definitely return.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM