could not find any fault with the hotel, certainly the best Intercontinental hotel i have stayed in either in Europe or Asia!Comment of M. Paul , Netherlands the 2014-06-11
"Superb in every way"
We have yet to have a bad experience at an Intercontinental Hotel, and the Intercontinental Saigon is no exception. The service there is top-shelf, and every detail you can think of is covered. Highly recommend the Intercontinental Saigon to anyone visiting Saigon, for short or long stays. And don't miss breakfast (or dinner) at Market 39. The food is well worth it, our compliments to the chef!
"Nice hotel but Spire member disapointed"
We arrived yesterday in this hotel and have been upgraded on a club floor room however the room is the same as booked and the club floor doesn't give access to the lounge. They asked me a whopping 55$ access instead of 90$ for such an access although I got the highest IHG status level (Spire Ambassador)! Never experienced it in any other Intercontinental hotel where I'm used to stay. Otherwise staff is nice, and rooms are cosy. Amenities are the usual Intercontinental stuff. Very disappointed with this kind of unfair treatment.
This was my first time visiting HCMC and it was a pleasure to stay at the IHI Saigon. Being a Platinum member I was lucky to have a nice upgraded room on the 15th floor with a nice view. The room was spacious and had all the amenities. The bathroom was fantastic with a great shower. The staff at this hotel can provide lessons in hospitality to other hotel chains including other IHI hotels. The staff are magnificent and really make a an effort to make you feel welcome. Had breakfast twice at Market 39 and it was fantastic with lots of selection and great quality of food. If you are visiting Saigon this is the place to stay, the location is in a nice area and walking distance to everything.
"Great central location in District 1. "
Stayed there for 4 nights in the Deluxe Corner Suite. Got to use the club lounge facilities which I would recommend one to pay a little more for this to enjoy a more quiet & peaceful breakfast, afternoon tea or evening cocktail. Want to specially commend the team in the club lounge led be manager, Mr Luu, together with Ms Vy, Nguyen, Anh, Tuyen, Duyen & Nhu for the fantastic service rendered. They have been very kind and went the extra mile to ensure that my wife & 9-month old toddler was well taken care of as we were dining every single day. Their smiles made our day and we always look forward to meeting them. Room is cleaned up & turned down promptly and properly every day and the furnishings are tip-top. Forgot the name of the concierge who helped us arranged the private tour but we were well taken care of and in good hands without having any worries in the planning process. We will come back to this hotel again for these lovely bunch of people. Thank you guys.
"2 nights stay as part of Vietnam trip"
we started our trip to Vietnam (our first) with 2 night in Saigon. stayed in a deluxe king size room. fabulous in a word. hotel, facilities & food excellent. but what makes it is the staff. first class service but in an unobtrusive friendly way
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM