"very good hotel, very good location"
very good hotel, room was clean, staff was friendly. the only problem I had was the check in, it took a bit long. The hotel Is well located. 5 minutes walk to Central World, Erawan Shrine, and BTS station Chit Lom.
"Truly a memorable stay"
The hotel is right in the center of Bangkok with good metro connection if one is tired of infamous Bangkok traffic jams. The staff are one of the most professional and friendly I have come across. The rooms are double the size of any other hotel, cleaned twice daily.To get you the maximum comfort during sleep there is a pillow menu with a wider range to choose from and if this is not good enough, you get to choose a soft mattress as well. Waiting time for the lift is nonexistent. The hotel is popular with business as well as leisure crowd. If looking for a place to be pampered look no further. On the down side, the room decor is outdated and the small pool on the 38 floor is not for doing laps.
"Superb family visit"
3 generations in 3 rooms at the club floor for 2 days in Bangkok with the best service you can think of. Spacious rooms and excellent food and beverage. We will definitely be back for more. Have already booked the next visit and cannot wait.
"Perfect business experience in Bangkok"
I've been lucky to have been able to come to Bangkok each year since 1991 and they had a military coup then as well, but this was the first time I was able to stay at the Intercontinental so I was very excited to see how it rates against the Grand Hyatt Erawan, Okura Prestige, Banyan Tree, Four Seasons, Renaissance and others I have tried and enjoyed. And it did tick all the boxes. Location to skywalk and skytrain, to BigC and CentralWorld, and to Gaysorn Plaza, hard to beat. Cheap sidewalk market shopping around the corner on the pavement as well. But staying here, and especially when you have Club Floor benefits, it becomes a chore to leave the hotel. From the rooftop swimming pool on L37 to the lounge and all the way down to the lobby you will find polite, helpful and really pleasant staff to talk with. Nothing is too much trouble. I was checked into a large corner room on L21 when I arrived after a 16hr flight and although the room had everything I needed (and nothing that I didn't) it was very noisy because of the construction of a building next door. And I made that comment online. The phone rang almost immediately and the poor guy at checkin just couldn't be more apologetic and helpful. I wanted the same room except on a higher floor and he moved me as soon as a room became available. That's service. And then we come to Club. What a great experience. In many ways a hotel Club floor is the same as any other hotel, whether it's Hyatt, Okura or Banyan Tree, the benefits are all very similar, but the key difference is in the staff and the way they conduct themselves. I wish I could name all the staff on L37 but I did not gather enough cards. Thank you so much Khun Pattama Yoshimura and your Club Manager Khun Suchitra Thongkhamphant and Melanie and all the other Club staff who looked after us and gave advice and service. Even the poor barista/waiter who soon learned that I don't like chocolate over my morning cappuccino. It was a real pleasure to spend time with you all while we conducted our sales business in Bangkok. The eggs benedict for breakfast was excellent by the way, although I actually preferred Espresso down on the mezzanine floor for the sheer variety of food on offer. They made an excellent cappuccino as well! I'd love to return soon. Keep up the high standard, you are easily the best Intercontinental Hotel I have stayed in. Thanks Khun Angkana for your company as well. I'll have to try the Holiday Inn pool next time...
Just returned from a 7 day stay at the Intercontinental.I have stayed several times at this hotel and have given my views previously.This hotel is just superb.It lives up to its reputation and seems to get better everytime.I am an Ambassador Club member and they certainly go the extra mile to look after you.Location wise-excellent.This hotel is worth a stay.You will love it.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM