"Very Good Almost Excellent !"
Check In was excellent . The man behind the desk provided a map and marked all the local places of interest on it. The room was clean tidy and large. My IGH profile does state a room away from the lifts however the room was opposite them :(. Staff in the club lounge were excellent very friendly and the breakfast staff in the main restaurant were the same. The breakfast selection was huge and very fresh. Check out was quick although we were charged something from the mini bar which we did not use although the member of staff did take it off the bill it was a sad ending to a very enjoyable time in this Frankfurt hotel.
"Excellent Business Hotel in heart of Berlin"
The rooms here are all newly renovated and very comfortable. I did not visit the restaurant (it was closed) but the lobby bar was fine for a post work meal and drink. It is also possible to work in the lobby as the seating area is accommodating. The health club and pool area is very good also. There is an extra charge for the suanas but the pool and equipment are included. All in all an excellent stay.
"Stayed here at end of Viking River Cruise"
Very nice hotel although a little far from tourist attractions. Viking provided a shuttle which was great for us. Rooms were well done and provided us with an upgrade for a nominal charge. Restaurant off the lobby was very good. The breakfast buffet has to be one of the best in Berlin because I cannot image what else they could have offered. Would definitely stay again.
"Excellent Hotel, ideal if doing the Berlin Marathon"
This is a large, well resourced hotel. First class service from the moment you set foot on their driveway. The room was just as requested, slight upgrade due to becoming member of their points scheme, overlooked the Zoological Park next door. Spotlessly cleaned each day. Breakfast was substantial buffet and would rival the USA standard. The BMW sponsors of the Marathon also stayed here so it was busy but never a problem. Would recommend this hotel.
"Excellent hotel at a great price"
I opted for a "big box" rather than a boutique hotel this time. I didn't regret my decision. There's a lot to be said for comfortable beds, well proportioned rooms, good bathrooms and the consistent standards that the big brands offer. This was everything I expected from the intercontinental brand: comfortable bed, polite and well informed staff, well managed and a mouth watering breakfast. The price including breakfast was VERY good and well within range of average boutique hotels. I had tummy trouble on one of the days and asked room service for some plain pasta. They brought it to the room and there was no charge! Thank you.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM