Had a wonderful stay at this hotel. Travelled with my husband for my birthday.Love the Intercontinental brand and this didn't disappoint. We stayed in an executive room which was spacious, with a comfortable bed, Sofa and coffee table, desk ,the only complaint would be that the bathroom let it down as it looked in need of a bit of refurbishment and I would have liked a separate shower ,instead of over the bath. Something for the quality of the hotel one would expect. All the staff were very friendly, polite and helpful especially the ladies in the club lounge. One in particular helped us when our flight got cancelled due to the airport closing. We had to say an extra night so she managed to let us keep our room. All the food was of excellent quality, we ate in the club lounge, buffet breakfast and room service., It is more of a business hotel and is quite a way out of the main tourist area (40 minute walk to the Brandenburg Gate) but we prefer that as we go away to do a lot of walking. There are plenty of taxi's available and the bus runs outside regularly. Near by there are a coupe of shopping centres where you can get something to eat and it is not too far to walk to Ka De We which is an absolute must for visitors to Berlin (especially floors 6 and 7!) . It is also a 15 minute walk to the zoo. The spa area is excellent, however confusion over the Swimwear as we were told definitely No clothes allowed in the sauna areas (so we adhered to the rules with towels! ) but others didn't and nothing was said. Would definitely recommend this hotel. A big thank you to all the staff for your service (and my Birthday cake)
Had a highly enjoyable stay in the hotel. Interconetinetal rooms are always of high quality however this is one of the best I have stayed in. In great location too! The spa and pool facilities are also of excellent quality. And cannot write this review without mentioning how amazing the breakfast was in this hotel-5 star plus. However, few minor things, Marlene bar area service was slightly disserpointing-we waiting along time to order, a long time for the bill, we felt the staff favoured some of the other guests as we were not even given bar snacks-shame as we are Spire IHG members. Also the Hugo's restaurant staff were slightly rude when we tried to book a table-very abrasive-which is a shame as all other staff were lovely.
I have stayed in the Hotel last week and experienced the new rooms this time. Very pleasant experience and nice design. You can notice the difference with common areas that are definitely in need of a refresh. Staff was friendly and helpful.
"Great location, great hotel"
A recommended break staying at the Intercontinental Berlin. Spacious rooms, superb breakfast and articulate staff. Ideal for business customers, with extensive breakfast covering a wide range of worldwide clients. Location convenient.
"Excellent Hotel "
Always have a great experience staying here. From the doorman, bellboy, concierge to the reception, everyone is so professional, friendly and helpful. The guest service staff will take care of all your needs and work is done in a jiffy. House Keeping staff always looks into all the details. Always had a wonderful experience staying at this lovely property.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM