"Excellent as usual"
I stated again at Intercontinental ; Festival City for two nights in April 2017 . The check in procedure has improved a lot compared to last time; staff more friendly; and very helpful. Anise Restaurant and the breakfast is excellent. It has got the options that suite all ages.The live pian o music in the lounge from 7 PM is really good and relaxing. The way to Festival city mall from the hotel is now a nice walk along the lake side.
"Superior Service, beautiful room"
We stayed at this property twice. The second stay we had a beautiful suite overlooking the creek which I highly recommend. Accommodations are spacious, clean and modern with nice decor/furnishings. The deep soaking tub overlooking the city with Burj Kalifa in the distance was a welcome respite to wind down the day. The staff was wonderful, they anticipated needs and exceeded expectations. We were traveling with two young children and the hotel was very welcoming and accommodating. The festival city mall has a beautiful fountain within view of the rooms that is lovely to see with projections, synchronized lighting and music. The location is nicely located away from the hustle and bustle of downtown Dubai.
"A favorite place to stay in Dubai"
This is a very good business class hotel with great facilities. I have stayed at this hotel about a dozen times over the past decade and enjoyed consistently high level of service. It provides comfortable and quite rooms, a well-trained and helpful staff, great facilities and restaurants. It is also next to the Festival City Mall with a food court, multiple restaurants and a large variety of shops. A favorite when in Dubai
"Great hotel, great service"
The rooms were spacious, well equipped, luxurious and comfortable. The hotel has great facilities; big gym, fine restaurants and a huge bar. The pool deck is one of the best in Dubai. The staff try to make everything the best it can be. They worked really hard to overcome a couple of service breakdowns to leave me totally satisfied. The view of Dubai Creek is epic. We had Club access; breakfast had great variety; high team was really well put together and cocktails were served exquisitely. This is a very good hotel, you should go there.
"My personal favourite"
Have stayed in this hotel every year since the past 5 years and it never disappoints. The club room is humongous and very spacious. The food is again too notch. However just one thing i would like to know is they never serve us free coffee and chocolates in the lobby because we are not a part of their community'' Because the person served everybody wearing the white robe right in front of my eyes except me and a few more people like me! Happened each and every time. Wish it doesn't happen during my next trip!!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM