of TripAdvisor Travelers recommend this hotel
"Less than what you'd expect From the "Intercontinental" Chain "
Perhaps it was the location or view that caused me to put the 3 stars, but there was a little more than that like the missing usual Swiss tidbits, chocolate and gratis coffee and tea. The rooms are clean and service ok
"Excellent business hotel"
This hotel is on walking distance of the International Committee of the Red Cross and the United Nations. It is also on a very short drive of the airport. The city centre is also in easy reach. The hotel is nicely decorated and has a good bar downstairs. The rooms are fine (I had a luxury room), with a separate hallway leading to the bedroom with an extra door, keeping the bedroom silent. On the corridor is a bathroom (with a shower in the bath), and a separate area with wardrobe. I used a dinner in the room, which was well prepared. A nice extra of this hotel in Summer is the nice outdoor swimming pool. Staff is very polite and helpful. I do recommend this hotel.
"A great luxury hotel with great value."
This was my first stay for 3 nights. Upon arrival , I was called by my name by the bellman and valet.!! The reception person welcomes me and offered me an upgrade to a junior suite for a very reasonable fee. An extra well worth it with a magnificent view over the city and the lake. The bathroom was "American" , spacious with the top plumbing . Same as in my home , I noted. We catered the restaurant with theSwiss family, on Sunday morning,. I highly recommend the Sunday brunch . Outstanding! Room service was top and always on time. A great property. Everyone was above the call of duty with a smile! P.S.: one annoyance . The lights above the sink in the bathroom were too high and too weak to see my face to shave properly or for a lady 's make up. Let's fix it!
"cold toast and bacon draped on your chicken club sandwich'"
Really bad opening experience. Ordered chicken club sandwich. Toast was cold as ice. They asked if I wanted bacon on it, and I said yes. It was draped on the sandwich quarters. Was I supposed to put it on myself' Eat it separately' Ugh.
"Great on everything "
Excellent location, excellent welcoming, excellent room, excellent staff and excellent on everything else! We really enjoy our stay from the beginning to the end. We will get back here for sure as perfection is not always easy to find
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM