of TripAdvisor Travelers recommend this hotel
If you prefer hotels where you walk out the entrance and you are in the heart of the city, then this property may not be for you. However, if a beautifully-designed tranquil lakefront oasis with a great view of Hanoi sounds appealing, then this is the place for you. The staff are consistently helpful and responsive. We arranged a hotel transfer from airport and the driver was there waiting for us. The Sunset Lounge is Great! Watch the sun set and then the moon rise over Hanoi while sitting lakefront and enjoying a delicious cocktail. It's an easy 10 min taxi ride away from heart of Hanoi. Our twin-bedded room #348 in the main building overlooked the pool, lake, and Hanoi skyline beyond. The breakfast buffet offered Western, Chinese, Japanese and Vietnamese options - all ample and delicious. Highly recommend.
A well ran place. Very eficient in all aspects. Very good restaurant Saigon and great variety of breakfast. A quiet place in one of the most hectic places on earth. Can not use the balcony because of the flies the also use a insect repelents in the morning which is poisionous. Expensive. Recommended.
"a night of floating tranquility and bliss"
Hanoi winter is definitely experienced with those Vietnamese hazy afternoons... Enjoy this to the next level while checked-in afloat the different cabana like hotel rooms of this Intercontinental chain..... or you may opt for their usual hotel room clusters located roundabout the West Lake of Hanoi. wow picture-perfect !
Fantastic smiling staff, wonderful rooms, perfectly equipped bathrooms, lovely breakfast including everything you could dream of, great pub, pool, everything was faultless. This is a perfect hotel EXCEPT don't go to the spa. Ordered a treatment. Expensive. Done not in a spa but in a hotel room with used toiletries. Used soap! Manager kindly took off 20% when I complained (never do usually). Shame but apart from that is was perfect.
"Wonderful place to stay in Hanoi"
Only spent 1 night in InterContinental Hanoi but I was so amazed about the perfect service standard and excellent staff. The food from the Cafe Dulac restaurant was absolutely tasty and stunning. 100% sure that I will come back soon
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM