of TripAdvisor Travelers recommend this hotel
"Without doubt, book this hotel for your Hongkong stay"
My dad and I visited the Intercontinental Hongkong for 4 nights last week. And the stay was amazing from beginning to end. The checkin procedure by Daniel was really appreciated, we felt very welcome and immediately at home with his in-room explanation and service. The room itself is nice, we stayed in a Double Harbour view room. The view is beyond great and the amenities in the room are outstanding. Since we were celebrating my dad's birthday even a cake was brought to our room with a nice message. Those small things leave great memories. The hotel itself is located in Kowloon and is the closest to the water, so from the room but also from the lobby and the restaurants you have the best view possible towards Hongkong island. With the MTR entrance on the premises this hotel is really in a good location. We had breakfasts, lunch and dinners in the Harbourside restaurant and also there the nice people are really doing the utmost to give you the ultimate experience. In the morning Raymond took care of us, with always a great smile and with fast service. But also for requests for example on the nearest MTR station he was helpful, delivered a map and umbrella without even asking. The food itself is excellent and delicious, we ordered from the menu and we also enjoyed the breakfast and evening buffet. Both buffets are of wide choice. In the evening our server Oscar took care of us. He made sure we missed not anything, for example the souffles were brought to our table as he discovered we did not try these. We had also 1 night dinner in Nobu and we were happy we reserved a table in this restaurant. The food, the view both unforgettable. So with the personnel, the room itself, its restaurants and not to forget the location of this hotel, I (and I know my father has the same opinion) only can recommend this hotel to everyone who wants to have a perfect visit to Hongkong some time.
Family of 4 stayed 1 week in a outer connecting door harbour view room. Great view of the harbour and HK and good size rooms for HK standard. The swimming pool was great and opened until 10pm so it was great for the kids after a long day out. We didn't eat at the hotel itself because it was rather expensive but there are loads of restaurants close by well within walking distance if you prefer to try some of the local offerings. Great location and not far from the pier to try out the star ferry. MTR station pretty close as well. Customer service was great and as expected from a 5 star hotel. I have no complains what so ever and would definitely come back if we ever came back to HK.
"Great service; rooms need updating"
From check-in to the club lounge and concierge desk, the quality of service is highly personalized and the staff go out of their way to be helpful. The room, while large and generally comfortable, needs updating. The light switches are impossible to find and the fittings and fixtures are dated. While I am pretty happy with the experience, it seems overpriced.
"Excellent hotel facilities and staff"
Hotel room with harbour view is fantastic. Amenity in the room provided are everything we needed. Not only the room but also the public areas are very clean. We had 3 meals including dinner, lunch and super at 3 different restaurants, all provided good food and services. The roof top swimming pool also has a great view and the water temperature is just right. It is totally recommended for a holiday stay.
"True luxury hotel"
The location is great....right outside the mtr station, on the water, great views, close to the action of HK. The room was really special....I believe I was upgraded to a better room...my room was on 16th floor with harbor view, which was stunning. The room itself is large, clean, comfy. Bathroom very large with a separate shower, tub, and a private toilet with a door. The bed was quite comfortable. The staff were all trained well and treat you like you deserve to be treated at this expensive hotel. Breakfast is pricey, but probably worth it. Huge first class buffet style with both asian and western options that were very impressive and tasty. Lastly, the pool area is pretty unique as well. Located on the 3rd floor, I ventured out in the rain to use the jacuzzi, which did not disappoint. The staff was very helpful with the rain pouring down. I spent about an hour enjoying this amazing infinity hot tub/jacuzzi with views of the harbor. Be aware there is a new building going up right next to the hotel, which obstructs the views from one half of the hotel, and can be quite loud.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM