of TripAdvisor Travelers recommend this hotel
"Excellent Hotel - Used Points - Treated like Royalty"
I live in Ukraine and my wife and I wanted to just "getaway" for a night in the city, without the kids. I used 30,000 hotel points and booked a room at the Intercontinental. There is no other way we could afford this luxurious of a hotel as missionaries! When we checked in, we were treated like royalty. I do have Platinum status with IHG Rewards Club, but it is soon to expire. Our room was upgraded, we were given complimentary bar drinks upon check in and the mini bar in our upgraded room was free. It was loaded with sodas, water and nice juices. We ordered room service for dinner. An incredible spread! I ordered the Chicken Kiev and it was delivered a little under cooked. I called and they quickly came to take it away and bring me another. They not only brought another meat, but also the full sides that came with it, which I had already eaten off the original plate. They took the meal off our bill....which we did not ask them to do. The food was INCREDIBLE!! We did not have breakfast with our reward night...so we paid for it. It was a massive buffet. This was an incredible stay and incredible service!!!
"Good luxury hotel in the center of Kiev"
The intercontinental in Kiev is a good luxury hotel, well located in the center of Kiev. I stayed for 2 nights and enjoyed quality service and a good sizable room, as you would expect from a 5 star hotel. Small details that I appreciated were the availability of a solid pillow in the room, as I am not a big fan of the really soft downy pillows most hotels tend to have. Also the 'free' mini bar is a good touch, although it could be a bit better stocked especially with more water. However, when I ordered more water it was immediately brought to the room without charge. The room and hotel itself are decorated in a somewhat old style, a bit too kitsch for my personal taste but it didn't detract from a good stay.
"Exceeded every reasonable expectation!"
This is a great hotel that knows how to pamper and respect its guests. I was treated like royalty by the solicitous staff, whose English is excellent. Each of my wishes and questions were promptly and satisfactorily addressed. The room was excellent, the amenities great, the internet fast and reliable, the location superior. This is one of the best hotels I have ever used -- and I have used many!
It was good time in Kiev. I am love in this city. Good hotel with good stuff, clean and without problems. Everything what u can be need, they have answer. Food was good. If u go there they will not disappoint u.
From the first day of our stay, we fall in love with this hotel. Rooms are spacious, service is above and beyond. The breakfast was superb and outstanding. Tuna sashimi for breakfast is the best thing ever. The location of the hotel is in the very heart of Kyiv, you have everything on the distance of a short walk. The only problem is the traffic in Kyiv, but that is not a fault of the hotel. So better to have a walk than call a taxi, unless you prefer spending time in the traffic jam.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM