"Will always be my most preferred hotel to stay when i am in Malaysia"
The staff in Intercontinental right from the front desk to the Club has been amazing. Their sincere hospitality and warmth really touches me and my family each time when we are here in KL. After 1 year of absence, i am still amazed that they still remember me and my family members when i checked in. Felt like i was back home! The location is great and it has also free shuttle to bring to you KLCC or B Bintang every 2 hrs. Well done Intercon KL.
"Absolutely Exceeded Expectations"
I received this room with my IHG points. The check-in process was efficient and the staff was wonderful. We arrived late on a Sunday night, but I didn't realize there would be no bar service. The hotel is in a safe, bright area and we walked to the Petronus Towers about 10:30 p.m. with no worries. The building is shared with a bank so getting currency was easy. There is also a convenience store next door if you need essentials. The room itself was huge - even by Asian standards. We had a garden tub and shower; the bathroom was almost as big as the room. Robes, slippers, all toiletries were provided. We also ordered room service and received three full meals and drinks for about $36US including gratuity - the cost of just one meal in the US! I also asked for additional shampoo and three staff brought up an entire set of soaps, razors, etc., within a few minutes. I didn't want to leave and will most certainly book again when transiting through KL, even though it's about 45 minutes by Uber from the airport. The wifi was lightning fast as well.
"Convenient and very intercontinental"
This property used to be the old Nikko hotel until IHG took over. What a good job. The rooms are comfortable, classy and has all the Intercon amenities. What I Iiked about this hotel is the location. Its at the doorstep of Ampang MRT station which brings you to Sentral within 15 min and from there 30min to KLIA. This during peak hours. So getting a 9am flight, I can leave the hotel at 6.30am. The staff were courteous and well informed. I like this hotel!!
"Nice place to stay"
Nice hotel with a nice view of the city. There is a small pool, but the water is usually freezing cold as there's not much sunlight; tall buildings surround it. Pool staff are quite forgetful, but still quite nice. It's a nice quiet relaxing place to stay, about a 7 minute walk to Suria Shopping centre and the Petronas Towers. There is a lovely night light water display each night behind the shopping centre which is worth a visit, and overall the hotel has a good location. The rooms are always cleaned very nicely and staff are friendly. Was sick on my trip but needless they sent a fruit basket, water and a get well card which was very thoughtful. I would stay here again if I plan another trip to KL.
"With breakfast it must be the best bang for buck hotel"
Just spent 5 nights here and all the nights were 5 star. The location is key, 3 min walk from twin towers, its clean, new and kept in great condition. Shower is nice and spacious, towels, pillows and bed is soft, and the breakfast is extensive. Asian dishes, indian dishes, Malaysian dishes and western dishes to choose from. Manager jason went out of his way to make sure the guests were 5 star happy. All staff are welcoming and polite and nothing is to much to ask for.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM