"Amazing! One of the best five star hotels!!!"
This has to be one of the best five star hotels, I have stayed in by far! Being a frequent traveller with my family, we decided to book Intercontinental once again after throughly enjoying ourselves the first visit. Everything is perfect- the breakfast buffet is amazing and spoilt for choice. A big thank you to Mr Jason Pirabakaran( Food & beverage- guest relations Ambassador) for his great hospitality and taking care of us during breakfast. Another big thank you to Mr Mohd NasriqAssistant restaurant manager) for the great room service. Thank you to Amy and each and every staff for welcoming us once again. This hotel is in a great location, great food, great staff and five star service.
Ignore the negative comments about this hotel, it is probably stuck up business people who write them. The hotel is absolutely amazing and the rooms are incredible. Within 1 hour we had a leak in our room and the toilet wasn't flushing so we told the hotel about it and without even asking they upgraded us to a better room for free. The main restaurant downstairs is lovely and the pool and gym are fantastic. I think they should invest in a jacuzzi though! The staff are so kind offering to take our bags and having lovely manners! Thank you.
Stay in intercontinental is good experience ! Good spread , great room and fantastic hospitality ! Jason as very senior FB manager ,Faizal , Lyna , Guna and Melvin from the restaurant are a great bunch of spirited people ! Our colleague turned 50 today and they surprised us with a small birthday cake ! Very thoughtful. Keep it up guys !
"Great time in KL"
We were very pleased with our selection of the hotel in KL. The location is excellent, just off KLCC. The service is extremely friendly, from check-in, through breakfast, going out for walk, coming back, check out... Room was very spacious, clean. We will definitely come back.
"City Escape "
My wife and I took a weekend escape that coincided with my birthday from the routines at home. We had an excellent welcome at the front desk. We had a welcome basket and a birthday cake waiting for us in the room. The place was impeccable. Definitely a goal to book again in the very near future.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM