Great experience staying here. Big room size with very nice modern deco. The staffs were very much helpful. Breakfast was great. Gym and swimming pool were ok. Fully recommended to be selected if you have a business visit around jalan binjai-intermark area
"Wonderful hotel "
This hotel is centrally located about 10mins walk to the Twin towers. Room was very spacious, clean and well set out. The bed and pillows where very large. We where on the 27th Floor which we had nice views. We had use of the club lounge which was very nice on the 26th Floor. The staff where very friendly and could not do enough for us. I would like to mention two staff that where outstanding in service they are Aminor Muhamad and Tara Nguyen they could not do enough for us. When we come back to Kuala Lumpur we will definitely stay here. Thank you for an enjoyable stay. Debbie and Lewis
"Excellent hotel, business travel oriented"
Really enjoyed this hotel although we are more smaller hotel lovers. The breakfast buffet was amazing, the staff super friendly, smiley and chatty. And of course helpful. However we missed the "small touches" to our experience: the room is packed with super cute shampoos, soaps, but the mini bar is really crappy with Oreo cookies and other random snacks. Would be nice to see something more researched and "foodie" and organic for your hotel. We felt it was more corporate oriented, not so much fun for travellers like us. I also missed any approach towards sustainable decelopement, for example reusable glass bottles with water in the room instead of plastic...
"A bit old and need to improve service"
The hotel was originally Hotel Nikko. So the rooms and facilities are a bit old style, but our room was clean. The breakfast was good. The overall experience was ok, nothing impressive. The worse was service at the IHG member desk. We checked in very late at night around 11pm, no one was at the IHG member desk. Understandable coz it was quite late. So we checked in at the regular desk and we're told that it's too late send in the welcome fruits so they would send them the next day morning. Nothing came until we asked them about it while checking out just for the sake of it. They offered to give us right away but we didn't want to take it then. When we tried to check out, there was still nobody at the IHG member desk and we were at first pointed over to the regular desk for checkout. It was not until my husband indicated that we should have privilege checking in and out as IHG member, a senior staff came and helped us. I guess this was not at all surprised given that it's in KL. The service in KLCC was even worst!
"Best stay experience !!"
If any hotel knows how to take care of you it is Intercon KL. Superb room, awesome staff, memorable stay. Leaving sweets - Dodol - in the room after cleaning was master touch. Very helpful housekeeping staff. within walking distance of the Petronas towers too
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM