Located right in the centre of the capital, just a few minutes away from the largest airport in the country.
Our stay here was nothing short of fantastic. The service was hard to top. Will stay here again in 3 months.Comment of J. Trevor , Canada the 2016-12-23
We stayed for 3 nights on the 11th floor excellent view and very capable and friendly staff. The breakfast spread was very comprehensive and the location of the hotel was close to the metro. We where on a travelzoo deal and it was excellent value. Strongly recommend Lisbon daily travel card it can save you a bundle on travelling around
"A return after 4,5 years: uninformed barkeeper, poor service, small rooms"
This hotel is still a good compromise if you want to stay not too far away from City Center. But some things need an update. The staff should become more training. The hotel wants to get a deposit although you already have paid the room in advance. The comment for that is : In case that you have a drink at the Bar or out of the Minibar. If you want to have a reservation for a Restaurant the staff at the reception will send you to the concierge. This is okay in general. The problem is that you cannot see the desk of the concierge! It is located behind the reception! The next problem was that there was no concierge!! Then the female young receptionist told me that she will inform the concierge after his arrival. She has promised to inform us about the booking while we were sitting at the Bar. Of course we did not got informed about the booking. The Bar itself will inform the guest about the philosophy!! See the pictures. You can read it. More important should be to train the staff about prices of wine by the glass. The female Barkeeper has informed me wrong. Thanks God I was able to show her a different cheaper price out of the wine list. Now it is not possible to park your car opposite the hotel. There is a limit of parking hours and there is a parking meter. Our room was very small and has had the charme of the 90 ies. Internet in the room was not working. My personal individual rating now: Service: 2 points Ambiance: 3 points Room: 3 points Price and value for money: 3 points
Excellent stay during my time in Lisbon. The hotel staff were friendly, attentive and very accommodating. Great location as well. Ordered room service twice. The food and the service were excellent. Would definitely stay at Intercontinental again if I'm ever in Lisbon again. Thanks for a great stay!
"Exclusive Lisbon hotel"
The expected high IHG flagship standard in the centre of Lisbon, and it stands out as a modern edifice compared to its very dated household name neighbour. From the moment you arrive you know what to expect. No complaints whatsoever. The rooms are very well appointed and equipped. Everything that you would expect from IC, no matter what country or continent.
"Excellent hotel, would highly recommend! "
Stayed for two nights for a birthday mini-break in Lisbon and we were impressed from the minute we arrived! The reception staff were very friendly and attentive, check-in was quick and easy. The room was large, clean and nicely furnished. There was a safe to leave valuables securely as well everything you would expect in a five star hotel such as a robes/slippers, an ironing board, complimentary toiletries etc. There was a very large selection at breakfast of hot and cold options including fresh juices which was a nice touch. The concierge was very helpful when looking for a local restaurant and gave us a good recommendation. We ate in the on-site restaurant for dinner one evening which was also very nice. Attentive waiting staff, good quality food and some nice extras such as local olive oil with our bread and a small taster starter. We had drinks in the hotel cocktail bar on our last evening and wished we'd been more than once! The cocktail barman was fantastic. He asked if he could make us some signature drinks based on what we said we liked and they were both delicious, made in front of us with amazing attention to detail. There was also some live jazz which was great. 10/10 would return!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB)
Check-in: 2:00 PM , Check-out: 12:00 PM