of TripAdvisor Travelers recommend this hotel
I booked this hotel for a special birthday weekend and was not disappointed. The staff were delightful, very friendly and helpful. We didn't have a room with a view but that didn't matter as we were out for most of the time. The room was a good size, comfortable with a lovely bathroom. We had breakfast for the two days and there was everything you could want with excellent service. The hotel was in easy access to the main attractions in the city with taxis on hand outside. Hope we will stay here again sometime...a good experience all round.
"A special weekend"
We were staying from Friday to Sunday for a special birthday for my wife, and used the hotel as a base.ideally situated for the West End- you. Could walk to Shaftesbury Avenue, and also to the Kensington Palace.
"Luxurious but small room"
I had one night at the InterContinental London Park Lane and had high expectations. From the outside, the hotel looks very luxurious and this impression continues once you get inside. Good service from front desk and staff. My room (#759), a classic room booked with 60,000 points is the highest reward category and indeed the usual room rate is quite high. The room was very small however and was not quite as luxurious and exclusive as I had expected. Many hotels give you some of their least desirable rooms when booking with points and I think this was no exception. Bathroom looked nice, but was also small, and you had to stand in the tub to take a shower. Not okay for a 5-star InterContinental. I had a partial view of the park from my room and as it happens I also had a view directly inside the bedroom of several other rooms. The windows were placed in a rather curious way. The room featured the expected amenities of an InterContinental, including an expensive mini-bar. One thing I did enjoy was the complimentary fruit platter and shortbread that was provided in the room, and also a daily newspaper. The location is okay - the Park Lane address is quite prestigious and you are not very far from landmarks such as Buckingham Palace and Big Ben. If you arrive on foot, make sure you use the tunnel under the road to reach the side of the hotel - otherwise you may find yourself walking for ages to find a crossing! There are some very busy roads around the hotel with lots of traffic and not super pedestrian friendly. There are not many restaurants in the area it seemed - albeit a great Hard Rock Café is very close. Overall an okay hotel, but not the best InterContinental I've stayed at by any means, and for the high rate there are better options in London.
Absolutely first class hotel for the business traveller. Super rooms, very attentive staff, an excellent range of rooms to choose from. Modern and yet most elegant as a base for the centre of London Excellent !
"Afternoon tea. Fabulous."
My friend and I were treated as royalty, charming Stefan looked after us with discretion and excellent service explaining everything. I made them aware of my allergies and arrangements were made. We had a bonus glass of fizz and it was the most unrushed, beautifully spent afternoon. For some quality and a quiet environment to talk with friends, or just BE, do go. It was busy even on a Thursday afternoon, so you may have to book.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM
Period: 7th July – 4th September. Cancellation policy: 100% 2 days prior to arrival. No show: 1 nights charge. Name amendments will be NOT possible on this period.