of TripAdvisor Travelers recommend this hotel
"First class service"
Arrived, like most travellers, late at night after arriving from Europe. The hotel staff was attentive and friendly despite the late hour. My late arrival resulted in the bonus of an upgraded room overlooking the bay, with modern facilities throughout, Breakfast was excellent, with a selection of buffet or a la carte items. Rooms feature an air cleaner to deal with the air quality in Mumbai, and the air conditioning is effective, a welcome detail in 34C heat.
I stayed at the InterContinental Hotel for 2 nights during my short visit to Mumbai. The hotel is located on the very busy Marine Drive but is easy to find by taxi. Upon arrival we were greeted with friendly staff and a very tranquil reception which made the check-in process quick and easy. Our room boasted a big window with an ocean view (recommended), comfortable big double bed, mini bar, AC, TV with set top box, robes/slippers, large bathroom with shower/bath - Our room was turn each day and all toiletries and towels replaced. We were also offered a complimentary 30 minute massage (Unfortunately we did not avail due to time). On our first night we ate at the Kebab Korner Restaurant which is part of the hotel - The service, layout, presentation and food were FANTASTIC and I would highly recommend, however the prices are quite high in comparison to some local restaurants. On our second night, we had some drinks and finger food in the Sky bar within the hotel - I really enjoyed this as the views of Marine Drive and the busy streets are stunning and it is a great spot for photos - Again, the prices for drinks and food are higher than local bars/eateries but this is to be expected as this is a high end hotel.
"Excellent to stay"
The hotel was located near the marine point & view from hotel is beautiful & feeling awesome while watching these scenes.At the tym of sunset is very great tym to visit here wid frnds & couple.A extraordinary feeling comes here.Fantastic view of marine of these hotel.
"One of the best hotels in Mumbai. "
Often looks can be deceiving from the outside, however when you enter this little gem of an hotel it is totally amazing. From the moment you enter to the second you checkout the service and experience has been excellent. For sure I will be booking into this hotel on all trips to Mumbai in the future. The great service started when I emailed the hotel for a pickup from the airport which the concierge Nestor arranged. His response was prompt and informative and nothing was to big to organise. He also arranged for us to visit a number of sites on route from the airport to the hotel which saved us the most time, considering that we only had 36 hours in Mumbai. I have stayed in a number of hotels in my times but by far the personal service given by Nestor was above and beyond. The rooms were beyond our expectations. we got a nice upgrade to a king suite on the 2nd floor, with great views over marine drive. The room was spacious with all immunities provided. The only issue was that we did not have constant hot hot water, however this was fine as it was really warm and the water temperature was perfect for that heat. It was a shame that the roof top bar was closed for a function when we stayed but the other other bar was equally as good with some really nice cocktails. Breakfast - just as good as the service in the hotels. The chefs/ waiters asked what we wanted and if they were able to they made it. Their stuffed parathas were lush! If you are looking for a decent hotel in Mumbai, this is your place. It is central to everywhere in the south, the rooms are luxurious and comfortable and this is nicely topped off by great service from Nestor/Arjun and the hotel staff.
Loved the place! Great view, except that the glasses adjacent to the seating is opaque, making the view of the marine drive promenade limited only to a small portion of the terrace. Very friendly staff and excellent service. They were courteous enough to waive off the charges on a dish just because the taste did not suit our palate. Over all great food and nice ambience if the weather is pleasant.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM