Right on Times Square, this New York luxury hotel is perfectly placed in the epicentre of Manhattan’s theatre, dining, fashion and business districts.
of TripAdvisor Travelers recommend this hotel
"Hit and miss"
This is our second stay here, first was great experience, this one not so great, room service didn't get our order correct, and trying to charge me for things that i didn't order. After making two call to get our service table picked up we gave up and left for the day. The location of this place is perfect for the theaters and most of the restaurants in the area. But the check in was a breeze and friendly.
"Great hotel in the center of the Theatre District"
Hotel was very convenient to theater's, shopping, Subway and open deck hop-on, hop-off tour buses. Lot's of great fast food shops around that are open late at night for when you get that urge to have a snack when you can't sleep. Service was very good. Suggest a high-floor so you minimize hearing street noise during the night...as the city is always alive and moving....after all, it's the City that never sleeps! Enjoy NYC!
"Okay but not worthy of the Intercontinental name"
The room was a good size, but that is all I felt this hotel had going for it. The Crowne Plaza Times Square around the corner was better value and a nicer hotel, but the Intercontinental Brand (both IHG hotels) is meant to be a better brand, but in this case it isn't as nice. We could hear the street noise as we were on a 6th floor room. The Bar was vastly overpriced for a glass of wine. We chose not to eat breakfast here as the bar bill the night before put us off. Nothing I can really say was bad, but as there is better just around the corner, I wouldn't go back. I also didn't like how they don't recognize IHG Sprire (the top tier) loyalty at Intercontinental which the Crowne Plaza did.
"convenient, nice ammenities but pricey"
located on Times sqaure. convenient to public transportation, restaurants and Broadway. Because of size, location and tourism, service isn't personal as at other IHG properties. If budget isnt a concern, its a nice place to stay..
"Worst Hotel I've ever been to!"
Broken coffee maker & hairdrier. In rm fridge is packed with stiff they want to sell at outrageous prices. BEWARE, if you remove anything for over 10 sec. you pay for it. Restaurant $$$$$ bad service.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM