of TripAdvisor Travelers recommend this hotel
"Location as a tourist hotel sucks"
This is an older 5 star property with an incredibly good staff. The restaurant inside is excellent but expensive. The pool is very nice as are other facilities on the property. I only stayed here because I could use only 5000 IHG points per night during a special quarterly promotion. I could not afford to eat the 29.00 usd for their buffet breakfast but you can easily walk outside and eat cheaply at the street food vendors. There is also the citi mall less than a mile away. Very few other restaurant choices in the area. Quite a distance from the main tourist areas. Had much reluctance from tuk tuk drivers to actually drive up on the hotel property but you can easily catch one on the street. Very friendly and helpful staff.
"Beautiful pool, good stay"
Had a very nice stay here (three nights). The staff is friendly, the rooms are nice, the food is good. Everything you'd expect from this type of hotel. The only downside is the location, as it's located a bit far from the major tourist sights. About 15-20min by motorbike depending on the traffic. Doable, but not optimal.
"Shame on you InterContinental Brand"
The staff at this hotel deserve to work in a better hotel . This hotel needs a complete refurbishment . It is tired, smells damp and old . If you sit in the pool you can see that the outside walls need repair and painting. The rooms are very clean but needs to be upgraded. It was very disappointing stay with this brand. To further support , there was a conference on so the red carpet was laid in front and in elevators , cheap enhancement. All that said, the staff are incredible , the service outstanding and the food wonderful. Pool and gym exceptional. Book trips outside the hotel as very expensive , hire a personal driver. Worth it . The $250.00 per night price tag is worth it for staff and service only . 😕
"Nice hotel but location is not so good"
Hotel is nice but the location was not very good for the work I need to do. Given the price was not cheap there are better hotels more near the riverside that provide a higher level of service. Cambodian traffic is terrible so if you are not working right near this hotel, I'd find a different one more near where you want to be.
The Concierge, Muth Makara, was tremendously helpful during my visit. Also, the women who worked in the Club Lounge were awesome as well!! Really, all the staff were friendly, helpful and made the stay very enjoyable. Thank you for all of you assistance during my visit!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM