of TripAdvisor Travelers recommend this hotel
It is a very good hotel to stay. The room are big and spacious and the people who is working inside is just adorable. It was a wonderful stay. Location is also great on the Marina to go to grab something to eat at night :)
Every time I go to Beirut, my hotel of preference is the Phoenicia. I love the architecture, interior, the staff, the rooms and most of all the pool that transports you back in time - but unfortunately doesn't get sun all day. The rooms at the Phoenicia are nicely updated, clean and spacious. The staff are very friendly and accommodating. I haven't dined except at the pool and the food was ok. The other great thing about the hotel is the location, it's a 5 min. walk to Zaytuney Bay and a 10 min. cab ride to most happening parts of Beirut.
This wasn't my first time I visit the hotel with my husband. I love it but yet there are missing parts. The stay in general was very nice and alright but I have some points to share: Breakfast was actually a disaster: We went to the restaurant and a lady was at the door asked about our room number and told us to enter. We asked someone where we can sit and he guided us to a table which was half set; there were like 1 fork, 2 knives and no napkins. After a while we asked a lady about who will be serving us and she looked at us without a smile to say that this is a wrong place you are seated at, so she asked us to move to another table. There was no one to help at the buffet which was really huge! There was a very vast variety of food. We ordered omelette and sunny side up eggs, we received the omelette without the cheese and mushroom which we asked for The spa is nice but still it lacks people to guide, show around, help more. The pool is very nice, there was one guy who was very attentive, Abdo I guess his name was but the others forgot our beer that we ordered, as well as the matched. Housekeeping are helpful and nice. As I mentioned, the stay is pleasant but still missing some more attention, food needs to be better, we ordered room services and didn't like our salad and appetizers much.
Thank you for all the staff they were so nice especially the receptionist Miss Diana, Mr Naji Main Restaurant manager and the GYM receptionist. The room was just below of my expectation i saw many hotels in beirut even four stars hotel more modern and needs (Nesspresso or Coffee and Tea kits) I like the shower box the water extremely strong. Location perfect. Gym was clean well equipped and the staff supportive. Thank you
THE best hotel I have ever stayed in, for sure. There's something about this hotel that makes it so magical. It might not have the latest technology, or the latest hotel trends, or the most trendy/modern design in its rooms, yet, the comfort you would get staying in one of the rooms or suites at Phoenicia is just mind-blowing. The staff are extremely friendly and helpful, the hotel is just iconic and beautiful, food is top notch, and you cant beat that location. Highly recommended..
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM