As expected the hotel and staff are excellent. Very well located you can just walk everywhere from the hotel. All the staff are helpful and happy to help from the reception, concierge, hotel car taxi and housekeeping. Our room was clean and serviced perfectly. Thanks to monika receptionist for helping us following up my husbands luggage when it was missing from the airport.
"Excellent Customer Service!"
Further to the wonderful time we had here last year my wife wanted to come back to celebrate her birthday here. The hotel made it special for us and the room had chocolates and wine, & a bottle of champagne on ice and a birthday card. It was a lovely personal touch and made the stay really special. I have been coming here for the last ten years and the service is amazing and worth experiencing. It only gets better. When we arrived we were served by Monica on front desk. She was welcoming, smiling and helpful. We made good use of the sauna, jacuzzi and gym, and really enjoyed the facilities. It was -17 Celsius one night however the whole hotel from bedrooms to corridors to lobby was all warm and cosy showing no hint at all of the extreme temperature outside. We are very grateful to Petr Vodicka the FOM and his staff who made our stay very memorable & comfortable for us. We have excellent memories and the hardest part of our stay was leaving the hotel. We very much look forward to our next trip.
Intercontinental is one of my favorite hotel chains in the world. This one in Prague is perfect ! Our room was great with a nice view. The reception desk are always ready to help you, very friendly, but the highest point, is his strategic localization, it's amazing ! It is no more than 4 blocks from the Old Town Square in a street full of brand stores like Prada, Bulgari, Fendi and much more. Ps* We went there in the Christmas season that makes everything a kind of dream ! My suggestion, if you go to Prague, stay in Intercontinental, you'll enjoy it :-)
"One of the best hotel in prague"
The intercontinental hotel prague is a fantastic property . Service is excellent and professional and staff always willing to help with anything . Rooms are well equipped and comfortable. I had a junior suite which is well worth the extra money for the larger space . The location is a 5 minute walk to the old town center and the hotel is next door to the most famous luxury shopping street in prague . Hotel even operates a limo service for pickups and departures to the airport . Stay here if you want a moderate high end property in a fantastic location with 5 star service
the hotel needs a general renovation, all is old water in the shower is sometimes very hot sometimes suddenly cold, location is very good, the club lounge are is very small, breakfast is average in general its ok
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM