Great location on a amazing beach very clean and luxiourios rooms. Great food and drink with unbelievable service can't recommend this hotel enough.Comment of B. Marc , United Kingdom the 2015-02-25
My fiancée and I stayed here for a long weekend. Cancun is filled with beautiful hotels, but the Intercontinental's staff is incredibly accommodating, helpful and friendly. They made our trip memorable.
"THE BEST BEACH IN THIS AREA!"
We stayed at this hotel some time ago, and all was well. But in Feb., 2017, we stayed at a different property, just east of this one. Let me say that if you want a beautiful, large, non-crowded beach, with plenty of shade or sun, the Presidente InterContinental is the one to choose! The bigger hotels have less beach area, and are crowded and noisy.
"Dishing with Mike visits Cancun"
I would like to preface my review. I attended some meetings and this was the hotel chosen. This was our first time @ this hotel / resort. Well I must say we were not disappointed. From the front door to the sandy beaches the staff was spot on! Curtious, kind, attentive and polite... on top of being very professional hospitality ambassadors. Our front desk experience with Ricardo was the start of something special. Then to the small restaurant next to the beach... great grilled pizza with prosciutto!! And the service with Jesus... superb! Our breakfast buffet was outstanding... our server... I am so sorry that I forgot his name... but everyday he remembered us... how we take our coffee..how we like cream with it...off to the beach and our server Edwardo!!! Wow what a great young man and server .. never a wasted trip never an empty glass..perfecto. And when he was off Adidias was right there to take over with the exact same service. I must say..we felt special every day at every juncture of this property...including the gym! The beach is the best..the hotel is great and the people.... made it all come together.. We will be back and you should too! Thanks to all for making us feel special. Gracias!,,,
"Great location and great service"
Took family here for a mini vacation in cold winter. Used points to book two nights. The beach is great as it's on the north side, much calmer than the east side beach. Great for the little kids. We were upgraded to the tower room facing the beach, great view. Great staff and services. They were able to give us recommendations and point us to where we can get pinata for out kids birthday.
"Will hopefully be back!"
My husband and I took a week long trip to Cancun with the goal of scuba diving and relaxing as much as possible. This hotel made the relaxing part of that trip so easy! Highlights: - Sitting in their lounge chairs on the beach or poolside reading - Swimming in the ocean right in front of the hotel. - Swings at the bar! I loved this so much that after we discovered it, I ended up reading by the bar the next day instead of on the beach. - Breakfast buffet was huge with so many options and the views of the ocean were beautiful! Also, it started early enough that we were able to eat before going scuba diving each day. - The smell of the lobby... weird to say, I know, but it definitely was a highlight for us. In fact, my husband even asked what the scent was before we left because we found it so calming! - Prices for food at the deck bar was more affordable than I expected and meant we ate there two nights of our stay. - Gorgeous views of the sunset! - There were three big iguanas that live around these big rocks between the two pools. It was neat to see them. - Two pools -- one that is adults only. This wasn't really a need for us since there were only a few other guests near the pool when we were out there, but in a busier season I could see this being really helpful if you didn't want to be surrounded by playful children. I would definitely recommend travel in October. Our weather was incredible and because it wasn't their busy tourist season, it felt like we had the hotel to our selves. It was so peaceful! The only negative thing I can say is that there isn't a hot tub. In the photos of the pool, you'll see that there are some small whirlpools near the edge. They are the same temperature as the pool. Obviously this wasn't a horrible thing, but was disappointing for us, so I wanted to help others have accurate expectations. :)
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM