Great location on a amazing beach very clean and luxiourios rooms. Great food and drink with unbelievable service can't recommend this hotel enough.Comment of B. Marc , United Kingdom the 2015-02-25
"Late 25's with my wife"
For several reasons, we didn't properly celebrate our 25th anniversary, so now we did celebrate 2 years later in Cancun area. The hotel welcomed us with cava and strawberries in the room, very nice touch. The hotel is located in the far far, the beast beach in Cancun, and is completely renovated. We did enjoy a very nice lagoon view room with espectacular morning views. The services at the hotel are as expected in an intercontinental hotel, the best imaginable and the food was delicious, tried the food outside the hotel, I didn't find any good reason to leave the hotel, best beach, excellent food and the best service I looking forward for my next visit there
"Professional AND Down to Earth"
We arrived about an hour before official check-in (15:00 is their check-in time)... The room we had requested was being detailed, and we indicated we would just go hand out on the beach until check-in time... the desk clerk insisted on giving us a voucher for free drinks at the beach-side bar... when we got into our room, the A/C had been turned on to "Yankee comfortable" and was very inviting. I had emailed the hotel about 3 weeks prior to arrival asking for a higher floor room with Ocean View... we're on the 9th floor looking out over the ocean... this is the picture postcard view. The staff here has been overwhelmingly helpful and available. I booked this vacation 7 months in advance, and the reputation of this Hotel was a primary consideration in making my decision. My Spanish is rudimentary, at best, but that's not a show stopper here. The staff all speak excellent English and are not the least bit insulted when I butcher their language.. (Unlike Parisians). I can and will wholeheartedly recommend this resort to one and all!
"Quick trip on the best beach in Cancun"
We travel to Mexico often, not staying in Cancun but usually south of the city. My sister and I were looking for a relaxing beach hotel in Cancun with a good service and a great beach since this was to be a quick trip. We were familiar with the Presidente brand and felt it was our best choice. Thanks to the Presidente for meeting all our expectations and delivering a great vacation.
"Five day getaway"
We are Spire members of the ambassador club and priority club as well so we get an upgrade, free wifi etc. It is well worth the 150/year and pays for itself in one stay. We took the shuttle from the airport for $24/couple. The doorman took our suitcases and Octavio received us at the reception for members. We asked for an upgrade and he provided a great room with an additional private outdoor shower and a real nice partial view of the beach and the gulf. We were escorted to the club lounge by concierge Adolfo because our room wasn't ready. It was worth the wait. Concierge Humberto escorted us to the room and asked if there is anything else we may need/want. Very spacious room with a balcony with chairs and a table. Great TV with a good selection of channels, high end tolietries and plenty of towels. We had a bowl of fruit and a Mexican after dinner drink made with anis and honey (great). A bottle of champagne was delivered to the room as a gift and bottled water daily. Claudia made sure the room was spotless The club lounge has a great breakfast spread from 7am to 1030am and a happy hour from 6 to 8 with four different hot canapes stations. There is indoor and outdoor seating with a great view. Carlos and Angel from the club were really great with the guests. We also ate at Le Cap where chef Jesus Acuna prepared a great pizza and fantastic shrimp soup. This hotel has probably the best beach in Cancun and there are plenty of chairs to sit in either the sun or shade of a palapa. There were families with kids and they were all having fun. This is not a get drunk party hotel. This is a wonderful place to spend some time and the staff really welcome you.
"Pleasant and enjoyable"
Great staff, beautiful rooms and wonderful beach area There is more than one pool, a gym overlooking pool, and restaurant/ breakfast on the beach Staff are pleasant and fun, relaxing vibe. Close to amenities & easy access to Isla Mujeres(island day trip)
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM