of TripAdvisor Travelers recommend this hotel
"Paradise with great service, KHIRAN you are top !"
Arrived Thursday late afternoon at this magnificent hotel. Beautiful beach, spacious rooms, and amazing food. Have been to other hotels in the area, eg Maritim, Sofitel, Westin,... but what makes this hotel different is the quality of its people and superb service levels. CHEF KHIRAN, thank you for your hospitality, you are doing the extra mile which is highly appreciated!!! Again, the Indian food you made me try, was delicious, absolutely fantastic. You are making a real difference ! Thank you. J. SALIEN /IHG member
"Best people and great hotel"
One of the best hotels, has an amazing private beach. The chef's Pramod Kumar and Raj in the Senso Restaurant greet and treat all people with all the love and care they have from the bottom of their heart. This is also one reason why I'm in love with this hotel. People like him create a good impression and will want us to come back to the same hotel. I would give this hotel a 3 star but gave a 5 because of the 2 stars of the hotel ' Pramod Kumar' and 'Raj' of the Senso restaurant.
"Big family reunion holiday!"
We were a group of 20, 12 adults and 8 children and stayed 10 nights at the resort on an all-inclusive basis. Despite an initial hiccup with the incorrect rooms being booked, the staff more than made up for this with fantastic service and attention throughout our stay. We dined in all of the restaurants and even had a large birthday dinner table set up on the beach which was a really beautiful setting. The food was especially good at Noble House the hotel's Asian restaurant. The rooms are spacious, modern and clean and all the facilities were well maintained and in good order. We used the gym, spa, pool, tennis courts, kids club and waterspouts and found everything to be really well organised and the staff very friendly and helpful. All in all a really great, relaxing holiday for us all - everyone was happy, from our youngest (aged 4), to our eldest, (age 76!) Thanks to all the staff who looked after us so well. We will certainly recommend to friends.
I have recently returned from staying at the Intercontinental for 2 weeks. Having read previous reviews I was a bit unsure of what to expect however from arrival to leaving the holiday, it has been absolutely amazing! I travelled with a friend of mine to celebrate her 30th birthday and boy has it been a memorable holiday. On arrival we were greeted by staff with a lovely ginger drink, where we were then taken to our room, which was lovely. Beautiful spacious bathroom, lovely sea view, with daily cleaning services and turning down services. You would come back from a day at the beach to be left bottles of water and for your curtains to be drawn for you and for the pillows to be taken off the bed ready for the evening. The hotel has a lot to offer, if like us, you love your fitness then there is a gym onsite next to the spa where we would gym and go and wind down in the spa afterwards. There are also various spa packages available for you, I had a deep tissue massage which was amazing. 90 Minute massage that consisted of facial and head massage then after you were given a ginger drink and time to chill on the balcony and watch the sunset. Perfect to unwind. As well as that, there are also a lot of activities to offer during the day such as aqua gym, volleyball, badminton, tennis, abs on the beach, jogging, anything you can think of. During the day we would relax by the beach watching the wolrd go by, relaxing, and not far by is the bar where you were able to order your drinks. If you didn't want to sit and wait at the bar for them, you could order them and they will then be bought over to you. Vic, Aza, Rakesh, Sam, Akeel, James, Niton, Gary, and others are all friendly and welcoming bar staff who work extremely hard. They should be given credit working long hours in the heat and still manage to have a smile on their faces as well as putting a smile on the guests faces. They were very hospitable. Kevin, Chief conceirge, was also very welcoming, knowledgeable and would also put a smile on our faces. We were lucky enough to accompany him and part of his team on the management boat trips where you would sit back, unwind, have a beverage and watch the sunset. A lot of memories have been made on this holiday and a lot of friends as well. If you needed to know anything about the island then Kevin is the man to ask. He would advise you on where best to visit and what places are nice to see and will help book you a taxi. We booked a taxi through Kevin, with a driver called Omi, who had been recommended to us by people who were staying at the hotel. He was very nice, made sure he took us to the places that we wanted to go and would tell us the history about the island. We took 2 days out of the hotel to see the north and south part of the island. I would definitely go back to this hotel, its a shame we only went for 2 weeks, I could of quite easily of stayed there another 2 weeks. Staff would bend over backwards to help you, anything you needed they would try their best to help you. The entertainment team were fantastic, Jess, Nadia, Jeremy, Brandon, Nimesh were all very friendly and welcoming and would make sure you are enjoying your stay. Food wise, I can't complain, various foods for you to try. Various restaurants for you to go to. We tried them all and loved each and everyone. Veda restaurant, indian, was lovely as they gave you various curries to try rather than just one so you had a taste of all spices. If like me, you don't like overly hot things then you could tell them and they would make it how it suited you. Overall, the holiday was by far the best one I have been on so far, and I have travelled a lot within the last 6 months. I cannot fault it at all. I would strongly reccommend ignoring the negative views because at the end of the day the holiday is what you make it.
""Beautiful Property" However Staff needs to be more professional. "
Been on a Honeymoon trip from 16th to 22nd Feb. Must say the hotel property is charmingly beautiful. One could spend the entire day in hotel with missing any fun. All the rooms present beautiful view from the balcony. We stayed in Deluxe HM Ocean view room, the room interiors were nice and setup was good. Hotel offers 4 restaurants serving various speciality cuisines of which 3 needs reservation. Senso - Restaurant where buffet is served offers multi cuisine food which is indeed delicious with lots of variety. The evening show which the hotel organises is commendable. The Only problem which we experienced was the professionalism of the staff. Though the staff was extremely polite to interact with they were inefficient in handling customer's issues. In our Holiday package we were to receive a welcome kit upon arrival which would polo t shirts, hat etc. We didn't receive it upon arrival so the next day I approached the staff at the reception where I was assured of getting the welcome kit asap however we never received it even after bringing the same issue to many among the reception staff. Also the room service was not prompt, we had to call them many times for the same concern. Even we felt that the restaurants were short of staff which did cause a bit disappointment. Summarising if the hotel pays attention to it staff Intercontinental will not disappoint its guests.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM