of TripAdvisor Travelers recommend this hotel
"amazing memory, the web needs to incorporate more information"
The Ko Samui International Airport is at the northeast of the island, and the InterContinental Samui Baan Taling Ngam is located at the southwest of the island. It took about 50 minutes by car between the airport and the hotel. If you take a taxi, normally it takes about 1500 THB; if you book the hotel shuttle it will take about 2000 THB. I checked the hotel for airport transportation before departure, but found nothing about price on the hotel web; I would suggest the hotel to upload all transportation information online. The hotel provides shuttle buses to Cheweng Beach, and it costs 300 THB per person (children are charged the same rate), it also provides shuttle buses to Nathon Beach, and it costs 150 THB per person (children are charged the same rate). I will upload a photo for the time tables and rates of hotel shuttle bus. Personally, I think Cheweng Beach is worth seeing, but Nathon Beach does not worth visiting at all (it is obviously in economic depression, and most of the shops and restaurants do not open, and the tourists are extreme budget tourists). Though all hotel shuttle buses claim to provide free Wi-Fi, but none worked (I took the hotel shuttle 4 times). In general, all staffs are friendly and helpful. But it is a pity that when I checked in and checked out, the staffs did not recognize my Spire Elite membership. The hotel has two restaurants, the Amber (Thai food) and the Flames (Italian). The breakfast at Amber is fantastic, but dinner at Amber is not good at all--expensive and bad flavour; I really regret my dinner at the Amber. The Flames restaurant buffet seems good but I did not try. The room is spacious and clean, and the bed is very comfort. I love the balcony of the room which can see the beach. There are 6 swimming pools, and my favourate is the one at the beach (near the Flames restaurant). You can enjoy both the sea and the swimming pool. One thing is bad that there is no changing room, so you have to change at the toilets. The Baan Thai SPA is worth trying with its Early Bird promotion of 2700 THB for 60 minutes. The hotel building is a bit old, and I expect the hotel to do decoration every 3-5 years. Wi-Fi speed is not stable. I hope the hotel can make sure the Wi-Fi in shuttle bus is working.
"Somewhat underwhelmed by the experience but they appear to be trying"
Booked the Intercon for one night as our first stay in the Taling Ngam part of the island. Given the brand and the location, we had high expectations for our short stay and intended to "make the most" of our time there. As we had upgraded to a 'Panoramic Ocean View Resort Classic' room, we were somewhat initially unimpressed by the room-type in comparison to the online photos - the room style is OK but a bit dated and quite cluttered, and the highlight outdoor terrace area was under-maintained, stark, and even had a chair missing. The natural westerly view speaks for itself, but in terms of harnessing the view from the room and making it a breathtaking outlook, the room somewhat failed. We had further mechanical issues (faulty minibar) which required supervising maintenance work for an hour (Intercon time is ticking away...), but staff appeared on hand and enthusiastic to get things sorted (fixing fridge, locating balcony chair, replacing outdoor cushions etc). In terms of F&B, we enjoyed a nice Thai meal at the 'Flames' outlet, and a late-drink at the signature 'Air Bar' which was very average in terms of atmosphere and ambiance despite the heavy promotion of the venue in most media on the island. It doesn't compare to the similar outlet at the W Samui. The breakfast buffet was extensive, even if the food items are contained in a rather dark service room. Our poolside lunch was decent but pretty hefty cost-wise for fresh-but-basic salads etc. The resort facilities are good but you must be prepared for some walking and numerous flights of stairs if you don't want to rely on the resort buggies. The beachfront area is nice enough and has the sunset outlook, but its not the finest sand we've experienced in Thailand, and water cleanliness looks to be an issue. Whilst the main swimming pool is quite large with surrounding F&B and facilities, the "other pools" are quieter and I gather you're left to your own devices if you so wish. On a quiet afternoon for the hotel we enjoyed the swimming pool by the reception which provides a variety of views with the benefit of full and attentive service. We didn't use the Spa or gym etc. In summary, whilst the room's private terrace and sunset experience is something to remember and a real highlight of staying in Taling Ngam, we will unfortunately also remember the operational issues and unexpected blemishes on what we had assumed would be a top-tier resort stay. That said, we must also give full credit to Khun Tony for his efforts to discuss and review the issues raised during our stay - his attention to the details ensured that we left the Intercon with a far better impression that we thought possible after the first few hours. Based on this, we will certainly consider to stay again but will approach it with greater caution.
"Great place for holiday"
I have been staying here since the hotel was just opened. The staff are nice. The food is great. The view is fantastic. Even my 17 years old son loves it here. He's been inviting his friends and they all loved it.
"Wonderful staffs, incredible view but mediocre beach."
The best thing about this resort is the wonderful, well-trained staffs who all are well deserved to be praised highly. Everyone I met from the receptionists, golf cart drivers, general managers, bell boys, pool staffs, kid's club staffs, gardeners, maids and etc.. are professional, friendly and super helpful. I got a late flight out and wanted to hang out at the resort a little longer after checking out and they provided me a room to take a bath and relax before my taxi arrived. The view here is incredible and is second to none in Koh Samui. The facilities are abundant, you can get complimentary kayak, canoe, paddle board, mountain bikes, sail boat and etc.. (the hour for water sport activities should be extended to be closer to sunset time as opposed to 5 pm everyday -- the sun is not as harsh after 5 pm and it's perfect time for water sports) The disappointing aspects are the beach and the ocean. It's an ok beach and the water is a kinda murky with a lot of dead corals. We didn't see many people swimming in the ocean. The sand is also not that fine nor white. The food was also very pricey but expected at hotels at this level. The breakfast buffet (~ 1,200 THB) was plentiful but I don't think it's worth the price tag for the quality of food they offered -- the pastries, fresh fruits and freshly-squeezed juices are wonderful but the quality of other main dishes are somewhat lacking. (Stale sushi / smokes fishes, not-so-great shumai / buns and etc.. )
"Loved this Place"
This is one of the places my late mother would have loved to go, but she never made it. In remembrance of the 100 days of her passing, we stayed at this hotel. I requested for a simple ceremony to commemorate the 100 days, and Steve (our butler) organised a few monks, and a place for the solemn prayers. The ceremony was very personal, and touching - symbolically and spiritually. Roses were provided also for us to throw into the ocean. What I can say is that the service in this resort speaks for itself as there was little that they could not do for us. There was never a "no" for an answer. The sky bar is breath-taking - the happy hour cocktails and canapes. The breakfast spread is very grand and exotic. We took the jet skis out to explore the nearby islands, and rented bicycles to try the local diners just outside the resort. There is also a temple nearby whose monk is preserved from the day he passed on. Surreal. If ever there was a property to return to, its no wonder that the IC Samui stands out.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM