of TripAdvisor Travelers recommend this hotel
"Good location with excellent "
I personal feel that this is one of good location being been to Seoul many times for personal holidays but I never think to stay in this area, the hotel is located next to Coex exhibition even you are not here for event or business but you will be appreciated the location case if they have shopping mall at the basement of hotel with a number of food and shopping outlets not to mention they also have Lotte Duty Free plus a few minute walk to City check in terminal where you can do your flight check in, custom and immigration here also a next few step to Hyundai Shopping mall where they have lovely brand name shops and one of the best gourmet market where you have to check up this place. The quality of room is clean, comfortable bed with nice view and seems that they do recently refurbishment from the carpet, wallpaper and furniture condition but a bit on the traditional design, this might from the age of hotel. The most important part, The staffs here are excellent and superb pamper you from the moment you arrive, during stay and until you check out, they always greet you with smiles and speak good English level with confident tone of approach.
The hotel is really accessible and linked to a wide network of shops, duty free stores and restaurants which open till ~10pm or so. Really comfortable beds, and large bathroom. I was particularly impressed by the packaging of its amenity kit - everything was neatly kept in a complimentary paper box (which opened like a drawer). The bedroom slippers are amongst the most comfortable ones i have ever worn at a hotel, no kidding.
Good hotel with great breakfast in Seoul, staff are nice, rooms are comparatively large. Swimming pool and gym are great. Adjoining to casino. Near Coex and Hyundai department store. Few stations to Jamsil. Some temples nearby.
"Home from home"
Very nice hotel and location. very motivated staff, always ready to help you with any questions or needs you may have. Recommend to use the club lounge option, great place to calm down after a busy day. In short, for me, the best hotel in Seoul
"Outstanding hotel and customer service"
I have visited both Intercontinental hotels in Seoul many times before on business and they both have been superb, although my preference is the COEX due to the more personal touch from the staff and the greetings from friendly recognisable faces when I arrive. This time I was on my way to Auckland with my wife and we decided to stop off in Seoul to break up the journey and visit some local sites as this was my wife's first visit South Korea. I booked the Elite River Room which is very spacious and (again as always) immaculately clean. Because of my IHG status I have access to the Club Lounge. In classic style, I hadn't had enough time to plan the visit to local sites in Seoul and by using the Club Lounge staff they recommended where to go, booked the tickets and recommended travel plans to get there. All done while I was enjoying a glass of wine with my wife! Outstanding service and support. Hana did an amazing job with the visit planning and has supported me on previous business visits. Tammy has always done a superb job in management and always takes the time to make you feel welcome. There are also many other members of the Intercontinental COEX team (almost too many to mention) who make business visiting and time from home much easier Thank you very much for this recent personal visit and all the support you have given in the past. I cannot praise the staff or recommend hotel enough
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM