This hotel is well located. The service is impaccable and friendly. Our junior suite in the Club Intercontinental was very confortable, well furnished and equiped and spotless clean. We strongly recommend it. The Intercontinentals in Asia are much better than most of those in Europe.
"Realm of peace in a vibrant, popoulus and lovely city"
Intercontinental Shanghai Puxi was a great choice for us. It is true that it is not in the middle of attractions but you can reach them with the subway. We did not take any taxi. At five minutes walk from Central Railway Station and Metro stop( take exit 3/5), we went everywhere with the Metro. Shanghai has an easy Metro network which is always growing , so you can get almost any place by it. Only advice: skip rush-hour. Check-in in Intercontinental was smooth and people there were kind and efficient.. They offered to up-grade one of our rooms to Club Tower (being one of us Platinum IHG) but as we preferred to stay together they up-graded our rooms to Premier Suites on a high floor. Both rooms were great: spacious, big comfortable bed, a wonderful TV screen with a sofa to relax or to watch TV.. The Japanese toilet was wonderful as the large shower room . Many towels, changed at the evening. Tea/ coffee facilities and free water. Working desk had many and different kinds of plugs and adapters: this is quite useful in an international hotel. Wi-fi works properly. Housekeeping was very thorough and done early in the morning if you allow them to do it. I loved that because at any time we return to the room it has been made up. Indoor swimming pool is great, large enough for a so big hotel and fitness center has many new machines. It operates from 6.00 am to 11 pm. It is a very pleasant place to begin or finish your journey. Tea room at the lobby serves a wonderful green tea and very tasteful cakes. Breakfast buffet offers many, many choices. Only problem: difficult choice because everything is of good quality and tasty. As other guests had said there is an egg station where your omelette is prepared on demand, there is a noodle station, Chinese, Indian, Japanese food. The pastries and the different kinds of bread are of high quality. Service is five or six stars. I loved that moment of the day and the place, as it has a long operating time is never fill of people.As everything in Intercontinental Puxi there is no rush in breakfast room. During the five days we have stayed at the Intercontinental Puxi we did not have to queue for breakfast. Lobby is a magnificent place with Eastern decoration and an artificial pond with many, many fishes. In few words: I am sure to go back to this hotel when going back to Shanghai.
"Five star plus"
This hotel was absolutely amazing. The foyer was huge and impressive with lots of marble and even a large fish pond. The internal restaurant was huge and served outstanding food. The rooms had to be seen to be believed. Really large, huge bathtub, large walk in shower and an automatic toilet. A large area to change in and then of course the comfortable bed, business centre and plenty of chairs to relax in. The service was outstanding. This is definately a benchmark hotel for quality.
"Luxuries building room service not so good"
The hotel is one of its kind very luxuries however having some one speaks proper English is difficult and forms an issue especially when trying to request room service or have dinner at your room. The restaurants are very good, the spa is rally nice, gust relation are helpful The hotel front desk and guest service is are not that polite and laundry service lost my cloths. But to give them credit I would like to thanks Mr Stephano who was very understanding and gave me 1000rnb discount on my bill that reached 17000rnb to compensate me on the trouble.
"Wonderful stay--loved it"
We had a wonderful stay at this 5 star hotel with excellent service. It is located near a subway line and many eating places. Our room was on the 9th floor and overlooked the street. Traffic seems to go on through the night, and we could hear it. We were here during some rainy days, so the wet streets magnified the sounds of he traffic. Drivers in Shanghai like to use their horns! Our room was good-sized with two beds and a large bathroom with marble everywhere. In fact, marble or stone walls abound throughout the hotel. The room has many amenities such as a toilet with a built in bidet, a large shower room with a tub, and remote blinds and curtains. All the fixtures are made by the Japanese manufacturer, Toto. Look for the hidden second TV! The beds are very comfortable and if you don't like the firmness of the 2 pillows on your bed you may request one with a firmness that suits you. A Nespresso coffee machine with 2 pods and a hot water pot are provided as are teabags and cups, glasses, and wine glasss. The mini bar has very high prices so it’s best to shop at the Lawson convenience store nearby. Two complimentary bottles of water (with the Intercontinental label) are next to the bottle of Evian that is not free. The hotel has a gift shop, several restaurants, and even a tailor. Breakfast buffet at the huge Ecco restaurant on the first floor consists of many, many choices. There is an egg station where omelets can be cooked to order and a noodle station where one can choose among several options. Lots of fresh fruits, both cut up and whole, good pastries, Chinese, Indian, Japanese foods, and even specialized coffees from a machine. The Ecco opens from 6 a.m. to 11 a.m.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM