"Pretty Excellent "
Good job Intercon. The hotel is excellent because of helpful sraff and food food. Also, the service by everyone is impeccable, with friendly smiles and helpful attitudes . Excellent hotel. Go there everyone.
One day trip to Shanghai. Have to be somewhere near Changning and booked this hotel. Location: Good if you are around Changning or Jingan. Check in and out: Checking in was bad. Long line and not enough people on the counter. As a platinum member, I was not diverted to the IHG line and was told to wait like the rest of the guests. The queer thing was the IHG line had only one guest being served. After 30 minutes, I was told to go back to the IHG where the receptionist has been idling. Bad service for a 5 star hotel. On checking out, the front desk lady was very ill-mannered. When I was checking out, the first question she asked in a very unfriendly manner was, 'You cannot smoke in the room'. Being offended immediately, I asked her why did she thought I smoked in the room. As a non-smoker, the comment from her sounded offensive with an assumption that I smoked in the room. She did not retract her statement and kept in explaining that smoking is not permitted in the room. I kept on asking why she thought I smoked in the room until she stopped asking. Very bad, untrained, ill-mannered, and horrendous experience for a guest. Room: Comfortable. Neighboring a few construction sites but sound proof walls were good. Bed is comfortable and amenities are good. Wifi: could not get it to work with the standard room number and last name combination access. After an hour, I was finally asked to sign in with the room number as login ID and using the room number as password. Speed was absolutely very very slow. Cannot even manage to load a 4MB picture to send. Very bad for a 5star hotel. Wifi technology is no rocket science in today's world. Recommendation: Book here if you are to stay nearby for a meeting or something. Otherwise, go get another location.
Took a customer delegation there from the UK. Five star experience throughout. Excellent service in reception and restaurant. All customers noted the smart loo which we'd never experienced before. Rooms equipped with sound bar and work study area.
"An oasis in the middle of chaos"
Going out in the streets of Shanghai is daunting. For Americans the language and culture barriers are difficult, especially if one is in Shanghai for more than a few days. Walking into the lobby at the Intercontinental is instantly familiar and relaxing. The indoor pool downstairs is perhaps the most incredible hotel pool I have ever seen. The VIP lounge is welcoming. The rooms and staff are excellent. I highly recommend this hotel.
"Great place to stay, when you're with WPP!"
The InterContinental Puxi is a wonderful hotel, just not in a wonderful location. If you're in town on business to meet with a WPP company, then this is THE place to stay as it's literally across the street from the WPP Campus (and the road in between isn't a usual Shanghai road where you're putting your life in your hands when you J-walk). Very modern, clean and excellent staff. Rooms are very spacious with modern equipment. Bathrooms are nicely fitted out too. They have Nespresso in the room and annoyingly only 2 capsules on a daily basis, so if you're a coffee addict, it's a bit to be desired. Breakfast buffet is decent, at least at the start of your stay. If you're in town for more than a week then it gets repetitive (and the spread is nothing like the Shangri-La Pudong's!!)
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM