"Luxuries building room service not so good"
The hotel is one of its kind very luxuries however having some one speaks proper English is difficult and forms an issue especially when trying to request room service or have dinner at your room. The restaurants are very good, the spa is rally nice, gust relation are helpful The hotel front desk and guest service is are not that polite and laundry service lost my cloths. But to give them credit I would like to thanks Mr Stephano who was very understanding and gave me 1000rnb discount on my bill that reached 17000rnb to compensate me on the trouble.
"Wonderful stay--loved it"
We had a wonderful stay at this 5 star hotel with excellent service. It is located near a subway line and many eating places. Our room was on the 9th floor and overlooked the street. Traffic seems to go on through the night, and we could hear it. We were here during some rainy days, so the wet streets magnified the sounds of he traffic. Drivers in Shanghai like to use their horns! Our room was good-sized with two beds and a large bathroom with marble everywhere. In fact, marble or stone walls abound throughout the hotel. The room has many amenities such as a toilet with a built in bidet, a large shower room with a tub, and remote blinds and curtains. All the fixtures are made by the Japanese manufacturer, Toto. Look for the hidden second TV! The beds are very comfortable and if you don't like the firmness of the 2 pillows on your bed you may request one with a firmness that suits you. A Nespresso coffee machine with 2 pods and a hot water pot are provided as are teabags and cups, glasses, and wine glasss. The mini bar has very high prices so it’s best to shop at the Lawson convenience store nearby. Two complimentary bottles of water (with the Intercontinental label) are next to the bottle of Evian that is not free. The hotel has a gift shop, several restaurants, and even a tailor. Breakfast buffet at the huge Ecco restaurant on the first floor consists of many, many choices. There is an egg station where omelets can be cooked to order and a noodle station where one can choose among several options. Lots of fresh fruits, both cut up and whole, good pastries, Chinese, Indian, Japanese foods, and even specialized coffees from a machine. The Ecco opens from 6 a.m. to 11 a.m.
"Luxury and comfortable hotel"
Situated in the center of Shanghai, with good Lobby and the design is very modern. The room is spacious and comfortable. Breakfast is at the average level. If you need to stay in a good hotel. This will be one of your choices.
"5-weeks stay - loved the place. "
Spent 5 weeks here on a business trip - Location: situated at the outskirts of the jing an district but hotel was located near shanghai railway station (and metro) which was 7 mins away by foot. Get around by cabs using didichuxing anyway. Room: spacious room, with a slight walk in wardrobe. The bathroom was equally spacious and well stocked up with each passing day. Hotel amenities: sizeable gym with modern machines, quality (but never-changing) breakfast spreads, business centre/conference rooms were well equipped. Wifi was occasionally spotty but for Chinese standards I think i'd close one eye to that. Oh, and in room dining was excellent! If you're thinking of a late night snack, have their carbonara.
"perfect hotel!! convenient"
I have a interview in Shanghai US consulate so I booked this hotel. It's 25 minutes' walk which is very convenient. This hotel is also just 3 minutes from Shanghai train station. Hotel services are super great. No complains at all.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM