Everything about this hotel is lovely, from the flowers in the revolving door, the koi pond and live music in the lobby to the spacious bedrooms and fancy bathroom fixtures. Breakfast was amazing every day.
"Over the top luxury hotel"
Wonderful luxury hotel in Shanghai. We were with a group and our room was very large and luxurious. The bath was very large and there was probably more storage than we have at home. This was probably the nicest hotel we've ever stayed in, with a very hard working staff. Great breakfast buffet, also.
"À well run hotel and a fantastic stay"
I rarely stay with Intercontinental Hotels however I will now! This is a terrific property, well located near the train station and close to everything in the City. The French pastries are delicious, service is sharp and the hotel is super clean. We stayed in the club tower and the room was wonderfully appointed and beautiful art adorns this Hotel, virtually everywhere. You can feel great management throughout. My new choice in Shanghai.
We were touring China with a group. Therefore , we were not in the upper club rooms. This hotel was so beautiful. Rooms were spacious and well furnished. All amenities were available. No need for electric converters. Breakfast buffet was delicious, and so many choices. Also, has a nice deli and bar area on the first floor. Staff all pleasant and very helpful. The only issue was the distance to anything was not walkable. Train Station is closest transit. Taxi was always available and staff right near to assist you with getting taxi. To the Bund 30 RMB (there were 4 of us) From this point, (The Bund) you can walk the waterfront and the shopping area. Starbucks was outside the side doors of hotel. Just an FYI China Starbucks do not have every drink that the States Starbucks has on the menu.
"Stayed for a global event rooms smelled and got put in smoking room first "
I stayed here for a global event with my employer. The hotel looks amazing as you enter and it does have a really cool outside bar just next to the entrance. The room I was put in when I arrived was a smoking room even though I made it very clear I don't smoke. This room smelt horrible it was totally disgusting. After complaining I was told they had no non smoking rooms until later that day and would move me. After the first day of the event I returned and my room was moved. The room I was moved to smelt even worse of smoke and what I can only describe as a smell of Cannabis. Not something I wish o smell. The rooms to look at are amazing with all you would expect however my room issues ruined my view of this hotel. I would make sure you are not put in a smoking room whatever and make sure your room doesn't smell like mine dos after one night there I felt unclean and dirty. I know this isn't the hotels fault but it is their responsibility to make sure the room is cleaned properly so this smell doesn't remain.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM