of TripAdvisor Travelers recommend this hotel
"Park-like setting, Shanghai"
This hotel is set in old government buildings spread throughout a botanic garden setting in the centre of the French District of Shanghai. I was in the 'Club' facilities which were very 'old world' and very comfortable. My room was very large and overlooked the fountain from a large balcony on the first level, very comfortable and twice the size of most hotel rooms. A pleasant stroll along the tree lined streets to the local shopping malls and tiny tea rooms, cafes and restaurants. You wouldn't know you were in such a busy city within the walls of the hotel, quiet and peaceful.
I stayed in the Club Rooms which is a separate building to the rest of the hotel. The hotel complex is in a huge garden setting. All inside the French Concession and all walking distance to good sight seeing, restaurants etc. Gym and pool not great but open space, grass and gardens are great for kids.
"My favorite hotel in Shanghai"
Intercontinental Ruijin is my favorite hotel in Shanghai. Situated on a huge beautiful ground in the heart of french concession, it has a superb location. All the good things in life in Shanghai are pretty much in the french concession, hence within a few blocks. It's hard to imagine a hotel can occupy such a huge space in such a prime location when Shanghai real estate price is sky high. Only a government owned property enjoys such luxury. During spring or fall, it's a favorite place for taking pictures among local yuppies. With mutiple lawn, Ruijin is also a favorite hotel for weddings. There could be four weddings simultaneously going on during weekends. The buildings and rooms are beautiful in a brand new classic way. It's hard to believe most of the building are all newly built, except for the Presidential Building (housing perhaps the biggest presidential suite in Shanghai -- not a suite, but the whole building with three suites and gaurd rooms! You can ride a bike in the massive living room on the ground lobby), and historical Building 1 & 2. I like this hotel mostly because of the people working in the hotel. They are professional and friendly. Nothing is impossible with a phone call or two. Jessie, Rita, Sunny and Ray at front desk, Davis and Terry, Tony at Conierge, Kelvin and Andy at Club Building, Teresa and Hank at club lounge. You guys are the reason why InterContinental Ruijin is my favorite hotel in Shanghai. Thank you!
"Fantastic Service by Tony Dai"
I went to Intercontinental Ruijin for a conference. Upon arriving, I realized I had forgotten my phone in the taxi. The Chief Concierge, Tony Dai, not only provided excellent customer service but had the entire situation under control. After a few hours, I was able to retrieve my lost phone thanks to Tony's help. Thank you Tony for your service
"Stayed for another business trip"
I had a great first visit here, but my recent stay in April 2017 wasn't as great. Most of the experience was as it was last time, but this time I stayed in the main building (with the front desk) as opposed to a separate building). There were two issues: 1. The laundry service did not clean my clothes properly. Some of my clothes still had spots/stains and expected much better service when paying hotel prices for doing laundry. 2. The shower head was leaking and made an extremely unpleasant noise when turned on. I was too busy during my business trip to report this, but just did't expect to have non-fully functioning shower heads at this type of hotel. I hope they can fix these issues in the future as it left me reconsidering whether or not to stay here again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM