of TripAdvisor Travelers recommend this hotel
"Comfortable Stay!!! "
This was the last hotel stay from our AUS- FÍJI trip and I was very excited. I have been to the intercontinental before for drinks and I liked very much the bar service and the cocktails. The service at reception was fast efficient. I liked it so much I signed up to a one years ambassador membership. Our room was in the 13th floor with harbour views. It was nice... apart from what you can see down from the room. The room is looking tired. the wall paper is badly glued to the wall. The carpet is stained at some areas. No complimentary water. No shower gel in the bathroom instead we were given a lovely bar of soap. Towels were nice but not as fluffy as I would like them to be for a five star hotel. The bed was comfortable. Porters were very helpful and concierge as well. I was not able to use my phone in my room as due to technical issues... so no wi fi... breakfast was very good and all the servers very nice. This is not the Madarin Oriental but it is fine for a few days in Sydney.
"Just what a business hotel should be."
As a Hilton Diamond member, I always book the Hilton when in Sydney. For this trip though, their prices were sky high, so I shopped around and found a room it the Intercontinental at half the price. Not sure what to expect, I was delighted to enjoy a fantastic stay. It started with reception, friendly efficient, and located to the side of an absolutely stunning lobby. I had booked the most basic city view room, and was not surprised to be allocated the lowest floor. Expecting a view into an adjacent building, I was greeted by a stunning view of circular quay and the harbour bridge. The room was large (twice the size of the Hilton basic room) and room furnishings was comfortable and in good condition. The window seat was ideal for just relaxing and gazing out at the view. Bathroom was spacious, with bath/shower fitout. It also had a cute internal window from which I could watch TV of enjoy the view while brushing my teeth. Only negatives were the chaotic, crowded breakfast, with the buffet not kept replenished and service ad hoc at best. Would also have been nice to have fruit and water in the room. Checkout was efficient, and all too soon I was in a taxi back to the airport. The hotel is well located, and close to the Botanical Gardens for an early morning run. Going forward, this will be my hotel of choice when I am in Sydney.
"Top quality hotel that's well positioned"
We stayed in a Harbour View room during Christmas. Our room had a great view over the Botanical Gardens and the eastern harbour (not the Opera House or Harbour Bridge). The room was nice, very clean and quite spacious with ample room for a comfy King bed, a day bed, lounge, large desk and armchair. Good quality toiletries, slippers & robes are provided (the towels were a bit scratchy). The shower is over the bath type. The room was nice and quiet with only occasional muffled traffic noise and a couple of happy kids in the hallway on Christmas Day. There’s on site valet parking that cost $45, typical for Sydney. All the staff we encountered were very friendly and helpful. The hotel is a few minutes’ walk to the Opera House and Circular Quay, 10 mins to The Rocks and the City centre with Darling Harbour/Barangaroo a 15 minute walk away away. The bar and dining options in the hotel are very good. I’d definitely recommend this Hotel.
"SYDNEY HARBOR AT ITS BEST!!"
Arrived a little tired and was greeted by a superb desk manager who made check in so easy and took us to this wonderful room with a view of the Opera House and Sydney Bridge with the Emerald Princess in dock. The room was first class with all amenities and a fruit bowel welcome. Although a late arrival we had a great meal and excellent wine. All business the next day but the hotel stall set up transportation and took care of everything. Great restaurant attached to entertain and superb business office. I cannot say enough about this world class hotel and its staff. They were the best! This is the place to stay in Sydney whether for business or pleasure!
Fantastic location just 5 minutes from Circular Quay, The Opera House and 10-15 minutes from the Museums. Rooms bigger than most in City, and very comfortable. Advise joining their rewards program, then you get free breakfast and wifi, otherwise you have to pay for both. The harbour view rooms overlooking the Botanic Gardens do indeed have a wonderful view. The rooftop pool was disappointing as it was actually indoors!!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM