The rooms are spacious and well serviced. The great quality of the staff services is really worth mentioning, everyone is friendly and great at their jobs. We especially thank Jovette, from the concierge team, who was able to secure a very special booking for us and was very friendly during our stay wih great tips. All the valets and porters were awesome. A special mention to Kim Jong Pom from Korea, the nicest valet ever! Keep it up :)
"Nice rooms, great view of the bay"
Stayed in the Inter Continental Tokyo Bay and was satisfied given the purpose of my trip (business meetings). The staff were great, very helpful and accommodating. The room was of decent size and good selection of restaurants in the hotel. If I were on holiday, I probably won't have the location among the top of my list given the location as we are in a "quiet" part of town and I usually like to walk to places. It wasn't even easy for me to find a convenience store (like a 7/11) nearby which is surprising considering it was Tokyo.
"Great stay at this beautiful hotel"
Hotel is located in more of a business district. We were prepared for long walks, so it didn't matter it was not so close to everything. We were travelling with a one year old boy. The baby bed was provided in the room as requested. We have stayed for 3 nights.The room was generous size with the view of Tokyo Tower and the Bay. Great tea/coffee facilities. Good blackout curtains. Beautiful bathroom with a bath tub and shower separately. Great amenities as always in IHG properties. Hotel staff were super nice and helped us out when asked for. They were very polite too. In the lobby there were desserts for sale, nice treat after dinner in town. Places we have reached by foot: -Nearby gardens -Famous Fish Markets, which are about 10min by taxi. -Tokyo Tower -Restaurants, shops and cafes -Trains to the city, etc (5min walk) -Monorail to the Haneda airport
"Not so well located hotel in the business district"
So, we picked ANA Intercon and Tokyo Bay for our trip and missed out on Strings though it was the newest and most centrally located. Please just take the shuttle that runs regularly from Hamamasuchuo Bus Terminal instead of trying to access it via private railway like we did because signages aren't the clearest and we ended up entering the hotel from the side door. Generally pleasant experience, large rooms for Japan's standards. Mattress was too soft for my liking but the view of Tokyo Bay was really nice! Bakery closes too early (8pm!) so I missed trying anything, otherwise there is a lawson just right around the corner for grocery pick ups. For nursing mothers, please note that their concierge chillers/freezers are not cold enough so on that note, I would not recommend staying here if storing milk is a concern.
"Another Great Intercontinental Experience"
As we were unable to stay in another hotel for the full five days we'd allocated in Tokyo, we took the opportunity to stay here for a couple of nights and were not disappointed. The hotel is located in a quiet area, about 10 mins walk from Hamamatsucho train station (Japan Rail) ... which means for those tourists taking advantage of the Japan Rail pass, its fairly easy to get too. The hotel runs a shuttle service from the bus interchange at this train station, so you can easily plan your trips around this. Our room was on the 17th floor overlooking Tokyo Bay, so the views are fairly spectacular day and night. We were able to enjoy nearby fireworks on New Years Eve that were pretty spectacular from the comfort of our hotel room! As always, the staff are friendly and obliging - we were switched to a different room as a result of an error in our reservation and the staff managed that smoothly and with the minimum of fuss ... one of the reasons that I very much enjoy staying at Intercontinental properties. We had a buffet breakfast one morning in the restaurant - it was a reasonable affair although nothing to get too excited with. The restaurant was quite busy, probably reflecting a lack of local choices as a result of it being New Year's Day - the most auspicious of Japanese holidays. There are not a lot of local good food alternatives - at least not that we found. A recommendation one night for a gourmet dining experience in a nearby mall wasn't an easy experience so potential guests should consider this when making their plans. The hotel also runs a shuttle service to the nearby Shinagawa Shinkansen train station - a much easier option that getting Japan Rail to Tokyo Train Station (provided the Shinkansen you want departs from Shinagawa!) ... something worth taking advantage of. One short coming of this property is that it is starting to feel tired: good service is right there to look after you, but the room that we stayed in looked like it was going to need refurbishment to maintain the excellent standard that I've gotten used to when staying at Intercontinental properties.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 12:00 PM , Check-out: 11:00 AM