of TripAdvisor Travelers recommend this hotel
"Already booked another trip!"
Room was spotless, pool was well maintained and clean, friendly staff, and the club level food was worth it! I stayed here with my family while I had a conference at the convention center and the quality and convenience couldn't have been better. It is actually connected to the convention center so you do not have to travel outside when you have an early morning conference to attend. We stayed on club level which gave us access to snacks including fruit and drinks three times a day. For the extra cost per night it was worth it for us and the food was always fresh. I couldn't recommend this hotel more highly! In fact, we are already planning a return trip for leisure where we can head back to the Aquarium (literally steps outside the door of the hotel) and the Toronto Zoo.
"Super convenient to the Conference Center"
This is a nice hotel. It is connected to the convention center which makes it very convenient for conventions. The staff is helpful and polite. There is a food court directly across from the hotel which is nice for lunch options. My only complaint is the lack of sheets and duvet cover when I went to climb into bed on the first night.
"I will definitely be back! "
This is the first time that We have stayed at this property, and we will definitely be back! The rooms were well equipped (they even included a lit makeup mirror which was an added bonus), and the location is great if you are attending an event downtown Toronto. There are many great restaurants and attractions within walking distance. Every hotel employee that we encountered were very welcoming, friendly, and professional.
"Great city views"
Stayed here for a conference and it was a great experience. Nice comfortable rooms with great views of city landmarks and connects to the conference center. Reasonably close to many attractions. The pool and hot tub area are great and the gym is decent although it was extremely busy most mornings. This hotel is directly next to Union station so very convenient getting to and from the airport or transiting around the city. Maidservice was excellent and staff were very friendly. Can't wait to visit again soon.
I stayed for three nights with my wife and her sisters over my birthday weekend, and we all loved it. Sure, the hotel's a little pricey, as is the parking nearby (even in the municipal lot), but you're in the heart of downtown Toronto. It's an easy walk to the CN Tower, the Aquarium and Union Station, and only a few minutes further to the bars/restaurants of King St / Yonge St and around. I had contacted the hotel in advance to request a high floor room with a lake view, and I was pleased to hear at check-in that they had noted this on my reservation and pre-allocated me a room accordingly. We had a beautiful view across towards the lake, and the "Feature" room was very comfortable, with two Queen beds, a couch, safe, minibar, decent TV, strong WiFi (which comes at a cost unless you're a member of IHG Rewards; consider signing up at check-in just to get free WiFi). The bathroom was spotlessly clean and we enjoyed a good night's sleep. The front-desk staff were friendly, and the large lobby has space to sit/hang out while waiting for your fellow travellers to join you. The hotel is attached to the Convention Centre, so there's a lot of meeting rooms and business guests coming/going. Probably the only thing that surprised me about the hotel was the closing time of the "Azure Lounge" bar on the ground floor. We returned from dinner/drinks elsewhere at about 11:30 / 11:45 on a Friday night and intended to get a nightcap at the bar, only to be told that it was closing at midnight and they had already called last orders (people were still finishing drinks). It wasn't a problem, we just went back outside and found somewhere nearby, but for such a major hotel I was surprised that the bar isn't open an hour or two later (at least on weekends). Overall, we had a very comfortable stay, and given the excellent location, good service and high standard of the room, I would stay here again if I found a competitive price.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM