of TripAdvisor Travelers recommend this hotel
Me and my husband had a wonderful experience during our recent stay at Maurya. Food at the Pavilion, Bukhara, Dum Pukht was amazing. Lounged at the Samaya Bar. Special thanks to Rohan Grover for being highly professional and providing personal touch. I would recommend him to everyone.
"Good Quality Hotel"
We stayed here on three seperate occasions over a two week tour of India, each visit we had a different room, only one of the rooms was getting a little tiered and in need of a refresh. Overall the rooms were well equiped and very comfortable. The staff were friendly and efficient, but for me the buffet resturant was excellent providing a good choice of well presented food to satisfy any tastes. The only bug bear for me was having to pay for Wifi access.
"Only if you can afford Luxury"
You will feel out of place if you are not used to luxury hotels.. For me it was a business stay but an experience of once in a lifetime. I do hope to visit again but not sure when. Food, rooms, service, ambiance, everything was way beyond one can imagine.
"Most unprofessional accounts department"
I had stayed there in ITC one from 6 to 8 February. I had booked two suites.Even though retention money equivalent to one night stay for one of the suites was deducted, they again deducted accommodation charges for two nights. I called them no less than 5 times and also sent 4-5 mails, neither the double payment has been refunded (even though they had apologised for the mistake) nor any positive mail response has been forthcoming. So, please be very very careful while you deal with this hotel's billing department. And also less said the better about the reservation department.
"Thanks for such an amazing stay!"
Special Thanks to Vikas , Surabhi , Karishma, Apeksha, Nitish, Deep, Ruati,Pushkin and the entire ITC Towers team for making the stay awesome..you guys make sure that everything is just perfect for the guests. In all it was a luxurious stay. The KayaKalp Spa is so relaxing. Kinga and Chain are superb. A big thumbs up.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM