of TripAdvisor Travelers recommend this hotel
We stayed for 12 days at Jumeirah Dhevanafushi in September to celebrate my 40th birthday. The island is beautiful and we had an amazing and relaxing stay. We were allocated beach revive villa number 3 which was near the dive centre and although we could see the arrival jetty in the distance from the loungers outside, our villa was still far enough away to feel quite isolated. Most of the time it was only ourselves on the beach and we seldom saw other people during the day unless you were at the bar or main pool area. We were aware of the domestic flight transfer from Male and we were prepared for a longish wait, however our connections worked out well and after a short wait at the Jumeirah lounge our domestic flight was ready to depart. We arrived during a passing storm which did not stop a number of management and staff from greeting us at the arrival jetty. Fortunately the storm passed and we had lovely sunshine weather for our 12 day stay. We were taken to our villa immediately which was incredibly large with a bottle of bubbly waiting for us. The bathroom (and bathtub) is enormous and lots of Hermes toiletries were provided and replenished during our stay. The house reef, particularly on the east side of the island had lots of healthy coral, however the sea life was particularly outstanding. Every days snorkelling adventure we were able to see reef sharks, turtles, rays and abundance of fish (including napoleon wrasse, parrot fish, Titan triggerfish any more) It is a very safe reef. The dive centre is well run with professional dive instructors and very good quality diving gear. They ensure you have the best experience and knowledgeable about the many dive sites available. The boat and the crew are friendly and professional which contributes to a very memorable and relaxing dive. The food and beverage team definitely makes this hotel even extra special. Isabel and her team are a credit to the hotel and every request was absolutely no trouble. On my birthday I received no less than 2 cakes (one at breakfast, another after dinner) with all staff across the resort wishing me happy birthday on the day. I can highly recommend the sunken dig dinner on the beach. Really lovely and they tailored the menu for us to include all my favourite dishes. Both the Johara and Azura restaurants were great and alternated between the two restaurants during our stay. A special mention to Stanley, Roy and Devan who always had smile on their faces and happy to have a chat. We mostly ordered breakfast off there a la carte menu. There was more than enough breakfast variety for our stay. And even when items were not on the menu for breakfast, they were more than happy to accommodate my requests. For dinner, I really enjoyed the stir fried calamari at Johara and the local grilled reef fish and baked tuna at Azara. If you have space for dessert I would definitely recommend the coconut sorbet, it's delicious. I liked the fact that the hotel management is very visible with both the resident manager Dennis and the general manager David checking in on us to make sure our stay was going well and whether we needed anything. Both are very approachable and really interesting to hear about their experiences on the island. Thank you Jumeirah Dhevanafushi for making our holiday and birthday an experience we will never forget and we hope to return at some point to your little part of paradise
"One of the best resorts, anywhere!"
Jumeirah Dhevanafushi is one of the best resorts, IN THE WORLD. I have been fortunate to travel to many resorts in my short life span: Nihiwatu, Alila in Uluwatu, several Amans, tons of Six Senses, and even more 4S's. I have never fell in love wih a resort as I have with Jumeirah Dhevanafushi. Why is Dhevanafushi so good' It all starts with reservations. The reservations team is very quick to reply to questions, moreso then any other resort. The reservations team is also very HONEST - I told them that my wife and I don't eat much and asked if it was worth purchasing half board. They said it wasn't in our case, so they aren't always looking for an upsell. Getting to Dhevanafushi was a breeze. We stayed the night @ Planktons Beach and the resort corresponded with Planktons Beach directly to arraign transfer times and a private taxi. The domestic flight was a breeze - the resort was waiting at the local airport and whisked us away to the resort in a jiffy. The room, Island Revive, is stunning. The room is completely private with no feeling of neighbors around you. Some resorts offer "privacy" but those are in much higher room categories - the category that we booked was only room category 2! Incredible! Housekeeping is on a Rosewood type level, if not better. Rosewood is known for "discreet" housekeeping, they even built hotels with secret passageways so you never "encounter" a housekeeper. Jumeirah applies those some principles - by the time we are finished breakfast and dinner, the room is already cleaned / turned down. We never encountered or have even seen the housekeepers, which is just incredible for a resort this size. Now that I mentioned size of resort, the overall size of Jumeirah is another major plus. My wife and I prefer SMALLER resorts - this way you get to know the staff and they get to know your likes/dislikes. Jumeirah only has 36 rooms and none of the restaurants and public areas are ever crowded, even when the hotel is at full capacity. You see the same staff at breakfast and dinner and they already know what you want to eat - just great! The staff is awesome. They are all so friendly and you can tell that upper level management really worked hard to make sure they love working at Jumeirah. The price delta here is very good. Jumeirah Dhavenefushi is one of the best resort values in the Maldives, if not the world. One of the biggest comparisons is Dhavenfushi vs Kihavah. I admit, we questioned that ourselves. But when you consider the cost (Jumeirah is less), the staff vs guest ratio, the friendly service (both before and during your stay), the more modern resort, the larger rooms, the seclusion, the great house reef, its really a no brainer. Come to Jumeirah - we are glad we did.
Great, beautiful escape was ensured by warm welcome, professional services and all the palette of "blueness" around.The best villa - was water ocean villa, however no sunset - since rainy and cloudy season trapped us. Great work of Chef Ruben!!dessert surprise with personal message/engraving - overwhelmed us. Chef Prakshit impressed with his talent in Indian cuisine and tailoring menu as per the customer's preferences. The hotel can improve the menu of the restaurant at water villas - Johara. And make this place more vibrant and attractive. Great service of the Butlers, especially in Ocean Villa 34, MR Nasheed . Great breakfast selection. usually you know what to expect, but this time we were surprised by the options like Japanese breakfast, breakfast for healthy and fit and so on.. Water sports - awesome, and included!!!paddle boarding, kayak and snorkeling for sure will enrich your vacation. The sweet surprise every evening ...
"Average AT MOST. Research throughly before booking, a lot of other best places to stay for the same money or even less"
To begin with, i'll start by saying we're no "professional" reviewers, we're more of the type of guests that like to share our feedback in person, directly. It's not our first trip to Maldives and, moreover, we've stayed in many 5* resorts so far (FourSeasons, Aman, to name a few) so when we talk about treating guests to a memorable stay and attention to detail we know very well what we mean. The reason of this post, however, relates to the multitude of excellent reviews people give to this resort as compared to the actual situation. We've booked a 12 nights stay in Jumeirah directly with their reservation team. Although the team was very helpful, they sort of "tricked" us into buying the half-board plan, stating we'd be saving a lot more in this way, but once we got there and saw the menus, we came to realize that even if we had lobster every night (which was one of their most expensive items in the menu) would still have been better off with just the breakfast plan. However, we can't really blame them for this, we should have done our homework before booking. Upon arrival, The team that greeted us at the airport was very helpful, the lounge they have in Male airport is nice. We spent around 3 hours before the next connection, plus a 30 minute boat drive. So from this perspective the resort is a bit hard to reach, but we were informed about that before booking. The villa we first received (no. 19) was placed very close to the area where resort staff lives, so a lot of noise could be heard. However, after almost 20 hours of changing flights, all we wanted to do is sleep. After waking up, we requested for a room change and David, the resort manager, gladly assisted us. We were moved to villa no. 3. The room is huge, nice Hermes amenities, fresh fruits brought to our room daily, bed sheets changed every 2 days, towels replaced daily, the room was cleaned twice per day. By the way, before arrival, the reservation team sent a questionnaire, where we would fill out some preferences related to food and other activities, where we specifically mentioned that we would like the housekeeper to come after 12pm, as we like to sleep late. The first 3 days we were woke up by the housekeeper early in the morning. The resort has 3 restaurants, one on the main land, one on the water, and one opened just occasionally, for some themed nights. The restaurants' schedule changes every now and then without prior notice, so we had the unpleasant surprise of going one night for dinner, only to find there there was nobody there, lights closed. Another aspect we noticed in almost every place we interacted with resort's staff: everybody on the island is trying to sell you something. On our first night there, we were asked by 3 different waiters one after another if we wanted to book a "Lobster & champagne" night, that was due the following night. The same happened whenever we went for the gym, since the spa is located in the same area. The therapists that greeted us constantly asked us whether we want to book a massage. What else we came to notice is that The stuff does not communicate between themselves, occasionally we had to speak to more than one employee, in order to obtain what we wanted. Moreover, their attitude was more towards us making their job easier, not them making our stay memorable. Just one example: our departure flight was scheduled very early in the morning, despite a very late international flight. Should we hadn't been informed "accidentally" by a member of the diving team, we would have had the unpleasant surprise of spending 12 hours in the airport, due to bad communication between them. The resort is located on a small island very close to one of the islands locals live so a lot of empty bottles and garbage arrives on the shore, brought by the water. Although these things happen, and clearly not because of Jumeirah's fault, we couldn't help but notice that the bottles/garbage was left there for hours, nobody noticing it. On a couple of occasions we actually cleared the garbage ourselves in the afternoon, since it was there since morning. Another detail related to the island itself is that you could smell gasoline everywhere on the island. Other than that, the staff is very friendly, the gym is super nice, well equipped, overlooking the water. The team at the diving center was nice and really helpful, especially Nyaz. They have a lot of water activities to choose from, however the underwater life is very poor, compared to other places we dived/snorkled. The food is average at most, a couple of healthy choices for breakfast, which we enjoyed and kept eating throughout our stay. We also enjoyed more the restaurant on the water, since it focuses more on the Asian cuisine. And since I brought this Asian part up, the resort was full with Chinese guests, the feeling of intimacy was completely spoiled every time we went for dinner: they were all speaking very loudly to each other, kids running around screaming, etc. Another very disturbing detail related to food: the boat used to transport guest from the main island to the water restaurant is the same they use for transporting food and other supplies. More than once, we had to wait for them to load/unload their things before we could depart. And why do guests have to "enjoy" the smell of altered food they transport' Why can't that food be transported separately or at a time guests are not around'! They did, however, try to make it up to us in our last evening, when they prepared a nice intimate dinner and offered us a bottle of the champagne we kept having during our stay. To sum up, the resort is clearly lacking that 5* hotel touch, but doesn't show that in the prices they practice, value for money is clearly zero. most likely the people rating this place as very good are definitely on their first trip to Maldives or lack a comparison term to what really a great service means. We had previously stayed in another Jumeirah property, the one in Rome, were we had a very similar average/unpleasant experience, but at that time thought it was just an accident. Apparently, it was not. We would definitely not return here and for sure not recommend it to our friends. Unless its a free stay. Then we could probably close our eyes to all these details.
Stayed in one of the over water villas over Christmas and had a wonderful time!! The staff was warm and friendly. Everyone knew you by name and would do everything they could to make you comfortable. The villas are just huge!! The food was outstanding. They arranged a huge buffet on the beach for Christmas and it was unlike anything I had ever seen, the variety and quality were just fantastic. They had tons of thoughtful little touches, like gifts in the room, etc. Definitely one of the most memorable vacations!!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM