Jumeirah Emirates Towers is ideally located whether you are traveling for business or leisure. It is situated on Sheikh Zayed Road, 5 minutes’ drive from Dubai Mall and close to the Financial District DIFC.
Such a nice and amazing hotel!Comment of A. Ammar , Kuwait the 2016-08-15
Great experience it was an amazing night. It was our anniversary and it was the right choice. Nice staff with 5 stars service.Comment of A. Anas , United Arab Emirates the 2016-08-14
Wonderful experience and friendly staff, especially the receptionist Zeidan.Comment of A. Abbas , Oman the 2016-05-05
Hotel magnifique, tout est parfait, dommage la piscine un peu petite.Comment of L. Chia Ming , Switzerland the 2016-03-13
Sheer Professionalism at all levels. Cannot be beaten in Dubai as a Business hotel.Comment of A. Fares , Kuwait the 2016-03-06
Ich war nun zweimal in diesem Hotel und es ist wirklich top und das Personal sehr zuvorkommend. Da einzige, was mich stört ist, dass versucht wird jedem Gast noch ein Zimmerupgrade beim Checkin zu verkaufen.Comment of L. Alexander , Germany the 2015-09-25
Fantastic hotel and made us feel very welcome. I accompanied my husband on a business trip and me and my daughter were on holiday whilst my husband was travelling for business. For business: Excellent facilities for business travellers and the lobby was a wonderful place to have meetings. Extremely convenient location to the business and financial district. For holidaymakers: As a holiday, although we had the option of a shuttle bus, the times were not always convenient for us and so we sometimes had to rely on taxis (shuttle bus is only 4 times a day) It's great that you could go to wild wadi as many times as you liked. It was perhaps a bit too far from the beach area and personally if I went back for a holiday I would be situated nearer to the beach, but the location is fantastic for Dubai Mall. Staff were very friendly and helpful. Breakfast was fantastic with a lot of different options. Hotel room would be cleaned 2-3 times a day which i thought was brilliant, especially with a baby in the room. A steriliser was provided which I kept in my room at all times - fantastic service.
"A Nice Grand Hotel"
In brief there were very very minor negative things (which are negligible to be mentioned) but here are the major points: * Excellent location as it is near many iconic places in down town dubai * Very nice lobby and service in the lobby * In case you request anything for room service, it is done promptly * Staff members are welcoming, professional, and helpful * Rooms are spacious and nicely designed * Laundry was done nicely * Rooms are clean and also at around 5 pm they check on you in case anything more is needed
"Not Good at All"
Upon arrival at the Jumeira office at Dubai airport we were politely advised that they had double booked and that our transport was not available and we would have to wait, with 2 infants after a 7.5 hour flight. So we finally arrive at the hotel, only to be advised that we can not check in till 3pm as they were full the night before. I was furious as I had called the night before and front desk confirmed room was available.I demanded to speak with a manager who said that we had no choice but to wait, Imagine what our infants had gone through so far. Three hours later I approached the desk to be advised still no room available, I said why was we not told this last night when we called to confirm the manager had no answer. Some time later I went to the desk and was told that they have a room available but it’s not the room we had booked and I was so frustrated by this point I accepted. The following morning we were offered an upgrade to a suite but we had already unpacked and it would have wasted a good half day shifting so we declined and said they can make it up for the next time we stay. So we go down for our breakfast and were advised that there is a 45min wait which i didn’t mind as they were honest, it was busy and we had a double buggy. 5 minutes later we were told that we have a table available we were put on a two seated table with no where to put the buggy without causing a massive obstruction. I said this isn't acceptable so a few minutes later were put to another three seated table just as I was about to sit down this gentleman said this is my table to my embarrassment I walked away and we some how managed in the previous table. Not happy at all rang the manger who said we could have our breakfast in the club lounge which I declined as the level of service and selection of food is a lot less. Im paying the same money as everyone else so why should I not be able to sit in the restaurant with everyone else' Is this hotel not child friendly' These events put a real downer on our holiday as it was the first as a family. The money I paid didn't give me what I paid for. I have emailed The Hotel Manger Zeki Ozal who personally met with me gave me his card but has not responded to my email for over a month now
Hotel prefer to have reservation, you can make pre booking before arriving there. We went for high tea. Hotel is among the top class of Dubai. You will enjoy premium services for all rated facilities.
"Wonderfull place and Friendly people but .... a bad apple mix up!"
A massive place and Luxurious Lobby... Banquet room was Superb and Banquet team was Great and very friendly...Drinks are really refreshing. Beautiful place...BUT at the entrance be ready one security is a Bully!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM
Please note that Wild Wadi Waterpark will be conducting essential maintenance from 14 January until 9 February 2017.