This was one of the nicest hotels I've ever stayed at.Comment of W. Garrad , United Kingdom the 2014-05-11
Wonderful hotel and staff, and a fantastic location for staying in Frankfurt.Comment of N. Per-Johnny , Norway the 2013-10-03
Tolles Hotel in toller Lage. Man wird mit einem kalten/warmen Handtuch und einem Wasser am Empfang begrüßt. Auf Wunsch wird einem auch das Zimmer erklärt. Man hat etwas Wasser und Snacks im Zimmerpreis inbegriffen. Die Ausstattung ist hochwertig, die Bettwäsche kuschelweich. Das Zimmer sehr sauber. Am Abend wird das Zimmer nochmals aufgeräumt und für die Nacht vorbereitet. Gestört hat mich, dass bei den Pflegeprodukten Einzelverpackungen gereicht wurden. Ich finde festinstallierte Spender umweltfreundlicher. In der Badewanne fehlte eine Nackenstütze und leider war der TV nicht gut einzusehen. Das Spa ist etwas klein. Es hat nur eine Sauna (Damen und Herren getrennt) und nur 2 Ruheliegen. Der Service und das Personal in Summe aber sehr freundlich und durchweg positiv. Hätte ich die Standardrate von ca.250¤ pro Nacht bezahlt, wäre ich etwas enttäuscht gewesen. Da ich aber eine günstige Rate erwischt hatte, war ich rundum zufrieden.Comment of M. André , Germany the 2013-08-04
nothing to say just excellent.Comment of A. AMER , United Arab Emirates the 2013-07-03
Very nice and luxury hotel, excellent service and very friendly personnel.Comment of V. Edward , Netherlands the 2013-06-14
Es war PERFEKT, wir wollten das Hotel kaum verlassen.Comment of H. Kerstin , Germany the 2013-06-13
"Nice hotel in the center of a shopping area"
We have been given an upgrade on check-in. The room was very spacious. There is a free minibar in our room with some soft drinks and beer. The breakfast in this hotel is ok but not nearly as nice as in some other Jumeirah properties, e.g. Jumeirah Carlton Towers in London. Overall the staff is helpful and friendly.
I just spent a weekend in Jumeirah Frankfurt but everything has fulfilled my expectations. The service is top notch with a staff very detail oriented and genuinely caring for your well-being. The location is ideal, close to the old town and literally at a doorstep of the big shopping mall of Frankfurt. I stayed in a skyline room, it was spacious, well furnished, the bed was very comfortable and I was able to enjoy a very pleasant view of Frankfurt skyscrapers as much as the old town. This hotel deserves its rating and if I have to go again in Frankfurt, that's where I'll stay.
Arrived Frankfurt on an early flight around 6am. Took an S Bahn (S8/ S9) from airport to Jumeirah Frankfurt which is only 5 stations away. Journey is just a mere 25 min. Alighted at Hauptwache Station and walked less than 1 min and you will reach the Hotel Main Lobby. Check in was swift and was glad they have a room for us to check in. Our room was on the 23rd floor, above most of the buildings around us. Room was clean and of a good size for work and moving around. They have a pillow menu & as their pillows were way too soft for me, I requested a neck latex pillow. Location - is good for both traveling around and shopping. There are 2 malls ( MyZeil & Galeria Kaufhof ) just beside the hotel with supermarkets. Zeil shopping Street is also situated on the left & right side of the hotel. SO shopping is convenient. Subway - if you need to take the S or U Bahn, the station is also less than 1 min walk. Hence, really easy.
I have visited on a number of occasions, and it never fails to impress. The rooms are spacious, clean and comfortable, and the staff are superb. No need to look anywhere else in Frankfurt - this is the place to stay
Nice location, very convenient for shopping and some sightseeing. Front desk very helpful and polite. Few comments regarding basic matters: 1: i requested extra towels , because we were two, as per my booking, not delivered 2: for such hotel carriying the Jumeira brand it is unacceptable in s delux room , for two to see one tiny shampoo and one bathshower!! I requested but not Provided 3: it took an hour to send my room service ( spagetti and vlub sandwich). My wife fell to sleep For such hotel it is not acceptable.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM