of TripAdvisor Travelers recommend this hotel
"VP Sales "
Perfect stay! Our favourite hotel. Breakfast on Executive Lounge is excellent. All the staff are exceptional! Seven, our upstairs receptionist, has been so very helpful. Pointed us to the shops and markets we have been interested in seeing before and after Music China show. Helping with taxis and translations. Thank you so very much!
"Breakfast and Club Service"
I am now at the Club Lounge enjoying my Free Drinks during i am writing to you guys. Honest speaking this Hotel have some Problems as every Hotel in Shanghai has. At the reception you can expect to wait for your room but they will offer you a place to rest due to they follow their check in time promissed by reservation - check in at 3pm not like the chinese guests who ask for check in at 8am for free adn get it. Breakfast was great at the Lobby Lounge. They bring you to your table and take your order ... HELLO ... no InterContinental,Hilton,Sheraton or even the Kerry at the other side is doing this .. great Service and good choise for buffet but normaly i went 2 times this is why i reviewing the Club Lounge as well :-) I am now as you know at the Club and writing this due to the great Service here and the room i have which is bigger then the Basic room i experience in Shanghai. Club Benefits are a must. Not because of the Food (NOT JUMEIRAH STANDARD) its because of the Service and the View. They remember after the first visit your Name and Breakfast Preference ... at my 3rd day staying there i was saying nothing during Breakfast and they brought my everything what i was asking for the days before. From my Eggs to special Coffee made by the "Club Angels". Overall i can say i am blow'n away from the Club Service. As a frequent Club Guest at other Hotels like Hilton or IHG i can say here they are special .... due to there are individual. Names to mention: !!!!!! SEBASTIAN M. = ask this guy whatever you want to know and he can tell you, but even better he can recommend you smth due he is some years here / his Cocktails are the best i got here and he is serving a way more as the menu showes. PAUL S = he is Jumeirah Hearted and total in controll of the Breakfast at Lobby Lounge SYBIL = most kind Girl at the 21F who his so super helpfull and caretaking that she just would be the reason to be back LYNN = this is what i mean, individual ... her english is not great but she call me everytime by Name and knows what i want whenever i come, just great ... Overall i can say it was a great experience and i will be back because of Sebastian and his Team. I told him that the only Person who is not willing to help me is his staff with the Name like a Number (6,7,8) smth like this. But he promissed to fix this till my next visit. I just wanted to share it this way as well with the People above Sebastian Keep going you will got them :-) Ill be back and will give my honest Feedback about my stay. Jumeirah for me now Nr. 1 in Shanghai.
"Totally worth it"
I stayed there for two nights. Nice hotel with friendly staff. Clean and quiet. Diversied breakfast served. Location is pretty convenient.Would stay there again if I went to Shanghai for another business.
I stayed at the executive level and went to the executive lounge. Euge nie at the lounge was so good. She greetted with such as nice smile and great attitude the night I arrived. When I came back the second night, she remembered my name and what I ordered the night before. Her English was surprisingly great, too. So enjoyed having her there!
"great comfort ! "
beautiful and amazing decoration in main areas, staff look after you very well providing free umbrellas in case it rains , gueridon or trolley room service, spacious rooms with view to the city, very comfortable amazing beds,good wifi, gym and swimming pool, this area is full of massage shops across the hotel, cupping and local restaurants walking distace , big underground shopping near by ! to be aware of: **Duty Free Allowance** # 40 Cigarettes OR 10 Cigars # One Bottle(0.75litre) of Alcoholic beverage (Below 12%) # A reasonable quantity of perfume for personal use during stay in China. Special Entry Requirements: # Hong Kong and Macao SAR: Nationals of the Speacial Administrative Regions of China require a travel permit called Hui Xiang Zheng. # Republic of China (Taiwan): Nationals of this country require a travel permit called the Tai Bao Zheng for Taiwan Residents.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM