of TripAdvisor Travelers recommend this hotel
The room was very nice and big. Other than that, everything was just average. Breakfast was rather 4* hotel. Overall, I did not feel I am staying at an international five star hotel chain. Jumeirah in UAE is considered as top of the line chain but this hotel felt just like a 4* and not a five star. Cleaning room and asking extra towel from house keeping takes hours. Lobby of the hotel was also not very exclusive.
"Excellent hotel and people "
Stayed here for a week attending the Tire Exposition. Fantastic location and close to shopping as well as the subway. Was fortunate to get upgraded to executive level with access to the lounge on 21. The lounge and people exceeded my expectations and I have traveled all over the globe for the last 20+ years. The food was excellent all over the hotel and the people in the lounge, specifically Curry, Lynn, Sybil and Felice made our stay very special. The chef making breakfast every morning were very pleasant and accommodating.
This hotel is a 5 star hotel. I stayed 1 night but it is closed to expo center. The staff speak English and service is excellent. The hotel has free WiFi and satellite TV. The breakfast has a huge selection of Western and Chinese food. It's about 30 mins cab ride from Pudong Airport. This is one of the best hotels I've stayed in. I highly recommend it and I would definitely stay there again.
"Up there with the best!!!"
This is a great hotel, staff is super friendly and professional and the concierge was an absolute champ!!! The breakfast selection is some of the biggest I've seen around the world. My room was always clean with a turn down service at night. The gym is massive, they have most of the equipment you could ask for and runs 24 hours a day. The infinity garden is also pretty cool to go and relax. The wifi is excellent! Overall this is a great hotel, the only thing that people don't like is that its dark inside but that didn't bother me at all.
Checked in by Sebastian and escortet to the Room by Tiffany. Yes i am a guy who remember Names :-) Great Room, Great Breakfast, Good Location, Slow Elevators. Will come back soon to stay a bit longer this time. Keep it up Jumeirah
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM