of TripAdvisor Travelers recommend this hotel
"Spacial occasion "
It was just for one night but we had a great experience. ..The design of the hotel is very unique but the only bad thing is that the restaurants are very pricey and the lady at the turkish restaurant was very rude to us for no reason .....The pool is amazing and the rooms are very nicely decorated......
My husband & I along with another couple had a wonderful week at Zabeel Saray. Everything about this hotel was luxurious, rooms were very comfortable, food was 5* but the one thing that really stood out was the wonderful staff. Especially Susith who everyday had a big smile on his face as he delivered our poolside food & drinks -such a gentleman & whom we hope to meet again when we return.
"Empty platter for two"
It has become a tradition for my wife and I to come to Dubai for my birthday. We have been doing this for 5 years in a row already. This year we decided to stay in 3 different hotels from the Jumeirah chain. 1. Dar Al Masysf 2. Burj Al Arab 3. Zabeel Saray Our final stop was at Zabeel, we checked in to a room on the fifth floor with "palm view", our room and rate gave us access to club lounge. The checkin procedure took at least 30 minutes, the assistant who was working with us was continually distracted by tasks her colleagues were dealing with and other guests who approached the counter. On the beach, the towel boys attended us in manner of doing us a favor, without a hint of enthusiasm or a smile. The beach itself cannot be compared to the beach in Madinat, it is worse in all respects, starting from the sand and ending with the quality of the sunbeds. Wear special shoes when entering the water as without them you are likely to cut your feet. The international buffet met us with empty platters with shrimp heads, after asking the staff if they were going to be replenished, the answer was "yes", but 10 minutes later the picture was the same. Although we understood that after Madinat, we were arriving at the Palm and thus were to expect less of a service, because it is cheaper, still from Jumeirah we expected a standard which was not in my opinion met. In Jumeirah Beach Hotel for 250 AED you get a much richer buffet with sushi stations and greater choice in each case... The slogan of Zabeel, has something in it about "the Golden Age being back", it definitely did not come back to the Imperium international buffet in Zabeel Saray Jumeirah.
"" 7TH HEAVEN""
Well what more can we say that we & everyone else that been staying @ jzs can say! we stayed yet again @ this very luxurious & fabulous relaxing hotel on the palm we love the peace & quite the hotel offers you yet a short taxi ride of £7 from the hotel or you can take the free shuttle bus soon takes to the water park then Mina Al Salam where you can use your food vouchers then bus goes to the mall of Emirates We stayed in club room for 10 amazing nights with the sea view which we preferred as the view of the marina and its shore line quite magical you also get the sun on the balconies the bed & pillows are soso comfy we love the Nespresso coffee machine great to have a coffee before going down to breakfast in the mornings. The bathroom with the biggest bath you would use. the rooms are spotless clean. Club lounge which you get to enjoy Breakfast if you wish to or you can have breakfast in the Imperium where you have much more choice even a ( pork station) at the bottom. Eggs can be ordered any way you like excellent breakfast. With club excess you can have soft drinks all day! lunch and even Afternoon Tea if you should wish in the evening you get 2 hours of alcoholic beverages plenty of choice from cocktails, beer & spirits to enjoy ! Valerie and all the team are a credit to the hotel well worth the extra you pay did an amazing job as ever thank you which also gives you luxury private transfers thank you to all also chauffeur Raj We loved to eat in the Sultans Lounge WHAT A GEM very relaxing & beautiful surroundings watching the world go by vast choices on the menu to choose from Manager Manju was an excellent host with great knowledge of the food service was excellent again special thanks to Manju Esta, Cherry Natalia, .Isham. who look after us so well & the chefs Musabbeh, Rajesh, Arun. Round the pool plenty of sun beds was no need to put towels on as was not a busy as school holidays plenty of free water with ice lollies brought to you thanks Adam for keeping our water & ice top up will miss our daily chats. In a nut shall JZS gives you a very relaxing holiday see you all next year Not to forget Anoma the rest room attendant she always gives you a smile & also remembers me from my 1st stay here. .
My wife and I have have just returned from a fantastic holiday in the Jumeirah Zabeel Saray where we stayed for 10 nights ,but could have stayed longer due to the magnificent way in which the staff , throughout the hotel looked after us wherever you went ,and whatever you wanted , their was a happy smiling face to greet you ,apart from the " front of house staff ,their was also those who silently in the background work hard to make the whole experience fantastic. We found the hotel a great place to socialise,and meet new friends ,especially in the area known as the "Plaj " , many a friendship was made during "happy hour " which then led on to dinner in the great little restaurant adjacent, expertly administered by Neville Rodrigues , and his great team , and to name just a couple ,Adam /Lucknall . It was a sad day when we had to leave for home , but will shall return So to all " if you want a fantastic holiday go to the Jumeirah Zabeel Saray Barry ,Margaret Jefferies
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM
Please note that Wild Wadi Waterpark will be conducting essential maintenance from 14 January 2017 until 9 February 2017, during which the waterpark will experience full closure and will re-open to the public on 10 February 2017