of TripAdvisor Travelers recommend this hotel
"Everything perfect except for one annoying detail"
The hotel, room, service, food and upkeep was as perfect as can be. There is one annoying fact about the hotel as well as some others that is silly and always causes guests problems. The elevators. There is enough of them, they were clean, and they were quick. Too quick in fact. The elevators at this hotel require your room key to be inserted before the floor buttons are activated. I was on the 16th floor but many guests on the lower floors had problems. As soon as you enter the elevator teh door shuts and you have less than a few seconds to insert your card and select the floor. Now how many times does ittake for teh card to be read...not alqways the first time. On three occasions someone missed their floor.
I had reserve a hotel from a website but when I got there, it was all full. They sent me to JW Marriott Miami. So far, it is my favorite hotel. The rooms are beautiful and so are the room. You will fall in love with this hotel.
"Brickell Ave Area Miami"
We had occasion to stay at this hotel due to some business that required we go to Miami and since it's quite a drive, we decided to stay at this hotel. It was very convenient, it was within walking distance of where I had my meeting. In fact, the walking in that area is terrific, wide sidewalks enough that my Mom could use her electric scooter. There is a lot of work going on in that area, but that seems to be Miami generally. If you go one way out of the hotel you are right there at the water and another way you can walk to shops, meetings, etc. ( It is a very business oriented area, lots of highrise business buildings). We were told about Mary Brickell Village and probably that should have another review because we hated it. The stores were not clean and it was difficult to find anything. But, generally the area around there is quite nice. They have a nice pool and hot tub, nice gym area with free flavored water, towels, etc. All in all, it was very comfortable. Keep in mind, however that they are doing some major renovation work and it can be a bit noisy at times, although really it didn't bother us at all.
"Needs to be updated, badly"
Come here periodically with my husband for quick getaways. The long and short of it is although a great location which is easily accessible for what Miami has to offer and great staff, this hotel is dated and desperately needs updates. Most of the guest rooms have a terrible musty, almost moldy smell to them. Upon arrival we were placed on concierge level for our Marriott status but entered into a room that immediately knocked us out with the musty smell that was unbearable. We asked to change rooms and were placed 1 story down to a room with a balcony and a slightly more tolerable odor. Any type of odor of any kind is unacceptable unless of course it is pleasant and on purpose. We stayed here a couple months ago and noticed the same thing so I would be hard pressed to believe that this issue is just in the rooms we were placed in. Decor and color scheme is dark and outdated; time to change the yellow walls. Bathrooms are somewhat updated with mirrors that have tvs in them which I believe to be a terrible use of monies as the need for more practical, hygienic and aesthetic updates is obvious. I am typically a very positive person and love to give good ratings but it's really hard to give the hotel even the 3 stars. Friendly faces at check in, valet and concierge services are always nice, but at the end of day a comfortable, clean, safe welcoming hotel room to come back to at the end of the day is what matters most. Truly I had a headache from the smell in our rooms each time I entered them which is unacceptable; I'm of good health and am not particularly sensitive to odors in general so this has to tell you something. For future visits, we will take our business elsewhere, unless Marriott decides to renovate and improve the quality of their rooms here. We are loyol Marriott customers and know there are other properties in Miami but would even consider other brands if need be. Disappointed.
"Very comfy and quiet"
On various ocasions I stood at this Hotel. At every momento they made me feel at home, the romos are very cosy and quiet, the restaurant service very good and the locaiton itselve is perfect for you if you dont need to go to Miami Beach daily (the way up there is a Little long). Only counterside is the Price, I wouldnt stay if I hat to pay it out of my pocket.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM