of TripAdvisor Travelers recommend this hotel
"Excellent hotel with exceptional service"
The JW marriott is centrally located to most of everything in Seoul. As a hotel it's extremely comfortable and the service is exceptional! Rooms are sizeable and the food options for both in-room and restaurant are plentiful. To me the highlight was the gym. It has to be one of the most comprehensive gyms I've ever seen in terms of size and variety of equipment and free weights. I would definitely recommend this hotel to any traveller visiting Seoul!
"Excellent location and top notch service "
The location of the hotel is excellent, directly next to the Express Bus Terminal and above the subway connecting to three lines. The hotel's close proximity to Shinsaegae Dept Store and Famille Station meant there was never any shortage of places to eat and shop. Our river view room was spacious, spotless, quiet and the beds were comfortable. The Executive Lounge was great value and a nice spot to retreat to any time of the day. We also enjoyed the sauna (Korean style) and walked to the mountain across from the hotel, which was so peaceful we almost forgot that we were in the middle of bustling Seoul. The best part of the hotel, however, was the wonderful service we received from the moment we checked in, housekeeping, all staff at the Executive Lounge, and concierge. Every single staff we encountered were warm, helpful and professional. We loved our stay so much that we ended up extending our stay to five nights and I also booked another night to stay before we fly home the next day. I highly recommend JW Marriott Seoul!
"Exceptional Customer Experience"
As a frequent traveler (250 days per year), I have the opportunity to visit many countries and experience many cultures and services. On my most recent stay, the JW Marriott Seoul went above expectations. I was welcomed uniquely by Ms. Jenny Lee, Ms. Dorothy Park, Ms. Bonnie Yoon and Ms. Bosra Kim from Guest Relations with a personalized handwritten note with pictures welcoming me back. My room was prepared precisely to my liking. This personal touch is not a part of the Marriott's check list, but individuals who went out of their way to make my stay more enjoyable. Exceptional Customer Experiences are highly appreciated and memorable. It builds loyalty, which eases my thought process when booking future hotel rooms. I now just look for a Marriott or SPG partner hotel.
The JW Marriott Seoul is centrally located making it easy to travel to all of Seoul. The executive lounge and staff do there best to make you feel comfortable and well taken care of. The rooms are spacious and modern. The wifi is great and does not bog down. I will definitely be returning here for my next stay in Seoul!
"Oasis.. in a sea of humanity"
I hail from Western Canada.. and to beam into Seoul was a bit of culture shock. Not 'the culture' but the shear numbers and concentration of people! The JW Marriott was an oasis.. very welcome.. after a long flight. Check in superb.. very attentive, not 'phoney'.. Exec floor worth every penny. Met some very interesting people there. From all over.. yes mostly American/ Canadian.. but hey.. all conversations in English.. not so bad. Food at evening and breakfast .. excellent. Smoked salmon.. plentiful, traditional breakfast food you will recognize. Happy hour... well stocked.. gaze down from the 30th floor at the never ending rush hour.. Would return without hesitation. Location.. south of river, maybe not in hot districts.. but superb shopping centre attached.. actually '4 centres attached. 7-8 floors each! Huge Starbucks outside front door. Taxi's in Seoul are cheap. Marriott to Myeongdong area.. $10/..well worth it. Driving nightmarish..I know..I did it!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM