Great hotel....love itComment of K. Andy , Indonesia the 2016-03-22
"Consistently good "
Stayed here on a business trip. The Hotel is in a good location in a busy part of KL. It is currently undergoing an upgrade so ask for a higher floor to avoid any noise during the day. Usual high level of service you can expect from a JW Marriott property. Staff very helpful and attentive. Restaurant selection in the Hotel also offers wide variety for every palate. The Gym looks a bit tired, but the equipment is all in good working order and offers a solid range of options. Next time I will ask for one of the renovated rooms as the one I stayed in, while comfortable, needed a refresh.
"Aroma of Hospitality From The Lounge@3R"
There is never lack of great aroma and warm friendly lighting right through the door at lounge@3R. Aroma of the wines, fruits, ayam percik, roti jala with curry mutton and many more married with the great hospitality of the lounge crews have never failed to give me the best 5 stars experience in the 1Malaysia way. Kudos to JW Marriot Lounge@3R crews from Malaysia, Indonesia, Myanmar, Iran and Iraq.
"Executive lounge is amazing!!!"
Im staying in room 2538..Had a wonderful time in the lounge with Shafiq. He took such good care of us and we so appreciate it.always call us by name and also remember our drink..he is amazing!!!Our room is beautiful thanks to Mr. Chin Ann and all our needs were taken care of. The shopping here is amazing and the shops are gorgeous. This is a great city and the JW is the place to stay.
"Shafiq is amazing"
Shafiq in the lounge was a great host. He met and exceeded all our needs. He was great. Our original room was not very nice but Mr. Chin Ann took care of us and moved us to a remodeled room. Housekeeping was great. Added extra comfort for our beds. Great place to stay and will be even better once remodel is complete.
"Great experience so far "
Today could have been a terrible day because the original room was bad but today Mr Chin Ann took care of us and let us switch rooms to the newly remodeled ones since the old one was not so great. And then tonight at the lounge Shafiq greeted us and took good care of all of our needs at the lounge. Thanks for a great first day at the JW Chin Ann and Shafiq!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM
The refurbishment work is scheduled from 10am until 6pm and the programme will be completed by September 2017.