JW Marriott Las Vegas Resort & Spa sits among Southern Nevada's most prestigious golf courses and boasts 50 acres of lush gardens along with a resort-style pool with waterfalls and whirlpools.
of TripAdvisor Travelers recommend this hotel
"Nice grounds, helpful staff..but somewhat dated"
Positives- grounds are lovely, spa was nice and staff great. The hotel decor is tired; the main lobby / common areas smelled of smoke.. as non smokers this was a turn off. The hotel is pretty far from the strip and while shuttle services were provided, they weret not as frequent as we would have liked. We were there when the weather wasn't great, leaving little do do at the resort. In better weather the pool / golf course would likely give us a different perspective.
"Large, rather non-descript but comfortable rooms"
This Marriott has lovely grounds and a decent spa & fitness facility where I was nicely surprised with the presence of an instructor, Simon, who offered me a private Pilates class after my workout (there's a weekly schedule but not advertised at all anywhere...); thus, away enough from the Strip to be pleasantly quiet, but inevitably the inescapable hustle & bustle of smoky, rather sadly polluted gambling halls & corridors. There are 2 main buildings housing the rooms, the Spa & Palm Towers, attached to the Convention Center at the other end: one needs to walk forever from one to the other and weirdly, there are no stairs to escape line-ups at elevators! My room on the second floor of the Palm Tower had a nice window which could be opened and which looked out onto wonderful large fir trees and the mountains in the background. It was surprisingly well insulated, except for the usual noise from the people and doors slammed in the corridor. It's decoration was all in a non-descript beige and could certainly use some freshening up, and although the mattresses & pillows were too soft for my own comfort, the bathroom was well equipped with a large jet tub, large shower with good hot water flow, a good hair dryer and a good assortment of some of the lovely Spa beauty products. There's also a huge walk-in closet with ironing facilities.
"THANKS TO THE VALET PERSONNEL"
After we left our car with the valet service the personnel told us there was a strong odor of gas once the car was turned off. Thanks to their observations we took our car to a local Cadillac service dealer where the service department ran diagnostic test and we were told our gas line had a leak and our car was unsafe to drive. Thanks to the valet service we avoided a possible major accident on our return trip home. The reservation desk also allowed us to keep our same suite while our car was being repaired.
"Had Higher Hopes & Left Disappointed"
We stayed at this JW Marriott while my husband was in Las Vegas for work. We brought our two kids, and I enjoyed pushing the stroller around the beautiful property while our toddler ran around looking at the waterfalls and koi fish. The first night we had problems with the a/c. The person at the front desk asked us if we had opened the doors to the Juliet balcony (which we hadn't) because not closing them properly will make the a/c not work. They didn't really seem to believe us that the air wasn't working. It wouldn't shut off, and we froze a little. The front desk said they would send someone to fix it, but they never came while we were out for dinner. It was too late to have someone come and fix it after dinner, because we needed to get our kids to sleep. We just bundled up and roughed out a cold night. The room was nice. The bathroom was luxurious. We somehow ended up with one of the very few rooms that has a half wall covering the doors to the Juliet balcony. That was disappointing. If we ever stay here again, I'll ask for a room with an unimpeded balcony. We wanted to stay somewhere close to my husband's work and also close to Red Rocks park, so the hotel location was good for that. Overall, the property was nice and room was nice enough. The air conditioner problem was frustrating to deal with. The bag porters and valet were friendly and helpful. We might stay here again, but Las Vegas has so many properties to choose from making it hard to commit to this JW Marriott.
"Perfect Wedding Weekend"
We held our son's wedding here on 11/18/16 and I am SO glad we chose the Marriott. The grounds are absolutely beautiful and the staff was extremely accommodating. We couldn't have asked for a more perfect wedding ... The Marriott handled all of our details with such professionalism and made sure everything ran smoothly - They FAR exceeded our expectations! Our guests loved the resort and the hotel accommodations, as well. The rooms are lovely (spectacular views!!) and there are plenty of restaurants to choose from (although, we highly recommend Spiedini). It's a great hotel to stay at if you are looking for something off the strip ... And the pool area is very nice, also. It's close to Downtown Summerlin, Boca Park and Tivoli Village - So, it's in a good location. I would definitely stay here again and wouldn't hesitate to book another function with them.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM