of TripAdvisor Travelers recommend this hotel
"Nice extra touches"
I appreciated the nice extra touches at turn-down: Dany Hernández left small souvenir dolls with information about Peruvian dances and traditions. It was also nice to be able to leave our larger suitcases in storage at the hotel during our excursion to Machu Picchu.
"This is the place to stay in Lima for so many reasons"
Hotel arranged a car service at the airport which is a MUST in this town. After landing, clearing customs and checking into our driver kiosk, they provided an escort who took us past the mob outside to a waiting Mercedes with a super friendly driver. What a great way to start your vacation. Check in was also seamless as was our room with an ocean view. Special mention to the spa ladies, who are amazing, as well as the very helpful front desk and concierge staff. Restaurant and bar teams could use a smile once in a while and the food here is just OK, but there 1000+ world class restaurants right outside your door at this hotel. We used the car service several times to get us around the city, but you can also walk safely pretty much anywhere in the part of Lima.
This hotel overlooked the Pacific Ocean and has spectacular views. It is close to shops, casino and churches. Hotel staff were extremely helpful, friendly and efficient. Breakfast buffet selection was good and catered for everyone. Highly recommended.
From check in to check out, the service during my stay was spectacular. Breakfast in the hotel was also extremely good. The best part, however, was the extra service on the day of check out. I called down to the front desk to ask if they had a luggage scale. They did not, but sent a porter up to take my luggage to the gym so that they could weigh it. Wow!
"Mr Jose Cruanes Ballester"
This a wonderful hotel and at Breakfast everybody is so nice , specially Carlos wich always is there to help. Any time you ask him for anything in less than a minute he is there, with his smile and warmth and sort everything out. Thank you
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM