"Want luxury and service in Miami' This is your hotel"
Of course, JW is not the cheapest hotel out there. But it offers a great experience. This one in Miami offers a great view, superb rooms and great service, very friendly personel. We got upgraded to on our their suites on a high floor, which was absolutely amazing. The concierge lounge offered a great breakfast with fresh fruits and juices etc. in the morning. In the afternoon they offered tapas style appetizers. There is a sort of a game floor that offers a virtual bowling alley, a virtual golf course, a swimming pool (pretty large), jacuzzi and a full size (!) basketball arena, a 3d movie theatre and a ping pong table. There are multiple restaurants in the building. Only con is the hefty valet parking fee ($45). In case you are looking for a really nice hotel in Miami and you have money or points to spend, choose this one! One other small thing was that the bed was rather short, maybe a tip for the next remodeling, order longer beds :-)
"Met Expectations "
After already paid to stay at the airport hotel and being so disappointed. We were so relieved to find this hotel. Same price but absolutely a dream. Only 15min from the airport, right downtown. Beautiful room, huge bathroom. King bed was so comfortable. Everything you need and more. Paying two hotels in one day is not something I am happy about but we just couldn't stay at the airport hotel. We got a great night sleep at the Marriott. Well worth the change.
"Good Location and spacious room"
Stayed at the JW for 3 weeks on a business trip. Hotel is conveniently located downtown close to American Airline Area, maybe a 10mins walk. Hotel is somewhat modern but can do some improvements, especially the carpets on the floors, definitely need to change. Staff is very pleasant and helpful whenever needed. Rooms are very spacious, nice desk to work on, bed a little too soft for me. The Marriott Platinum members lounge is always good for the complimentary Breakfast(very good) and Dinner. Overall will recommend this hotel for your stay when you're in Miami.
"Looking forward to another visit"
I'd highly recommend this hotel and would likely stay here again on future trips. We were in town for our wedding anniversary. We started off with an alert that I had a status upgrade to a large corner room, which suited us well with a little one accompanying us. The rooms are nice, but I could tell some hotel guests are pretty merciless on them. The staff, especially in the concierge lounge, were quite attentive. We had a difficulty with a Postmates delivery--the guys was super late with our fancy gourmet pizza (45 minutes after promised) and it was cold. Security had escorted him up to the room and we only discovered the food was completely cold after he left, so I called the front desk and they stopped the guy at the door and brought him back up for a a discussion. To the point, the security ("loss prevention") guy offered to take the food down to the hotel kitchen and ask the chef to warm everything for us since we had no microwave. It was the extra mile that gets the place a five-star review.
Great Hotel, Excellent location! The staff was wonderful and rooms are large and very clean! The spa was wonderful, the gym with the view was more than you would ever expect! If you're looking for a 5 star place to stay in downtown Miami, JW is the place to be! There are plenty of restaurants within walking distance and also the restaurant on site is very nice but a little pricey.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM