"Excellent Hotel to Stay Before Cruise"
Booked the hotel for two nights before our cruise. Being a Marriott Platinum member requested that the room be ready at noon and was presently surprised on arrival that they did honor my request. Edgar in the concierge lounge was an excellent host offering tips on some local eating establishments and just making us feeling relaxed. Do not forget to visit the 19th and 20th floor and the activities offered, being from Buffalo NY the use of an outdoor pool and spa in January is a special blessing. A very clean comfortable hotel, fast dependable elevators with an excellent staff in a location where restaurants and entrainment is within walking distance. We have another cruise in February and it is a no brainer we already booked this hotel for our stay before the cruise.
"Short distance to Miami Cruise Port"
This hotel offers great views and lots of amenities if you are here more than one night. Walking distance to great restaurants and shopping. So close to the Miami Cruise Terminal that you can see the ships from the hotel. It was a quick taxi ride to the port. Very modern decor and a great staff. Beds were extremely comfortable. Bathroom was large with a TV, soaking tub, and a separate shower. There's a doorbell that Housekeeping rang in the evening and offered turndown service and refreshments. Loved it here and I will definitely stay here again in the future.
"A huge room with surprising amenities"
We love Marriott, especially JW properties. But this room really was over the top amazing. TV in the bathroom mirror, huge tub, big shower, and so much more. Possibly one of the biggest surprises was this incredible espresso machine that made easily the best espresso we've ever had, honestly! We'd go back just for the coffee machine alone =]
"The experience continues"
We were at the JW Marriott Marquis in Miami for five nights over the holidays. We retain memories of an outstanding stay. This hotel has a staff that is consistent in a high level of service in all departments. Check in was professional and expedient. I requested two robes and a small refrigerator and said items were at our door within ten minutes of our being in our room delivered by a friendly staff of two. Our room was a corner room looking over the distant ocean and surrounded by the water from the bay. We still experience the view in our memories! All staff in all departments that we encountered were approachable, knowledgeable, friendly, and experienced. We rode the elevator with a valet whom we learned had been a valet for over 25 years and spoke six languages! Several visits to the concierge lounge found a staff like no other in terms of service and attention. The food offerings were consistently outstanding. This hotel lives up to a very high level of quality that creates an ambiance of hospitality that is challenging to be equaled. The history of this hotel reviews were read going back a year or two and a few clarifications are noted. The elevators were readily available with minimal wait times. The concierge lounge always had adequate food offerings. The valet parking was never a problem. Housekeeping was regular and consistent. We continue to live off of a memorable and luxurious experience. A great hotel to relax and get your life back!
"My favorite place to stay in downtown Miami/Brickell"
I've stayed at the JW Marquis over 100 times in the past several years. I am impressed by the property and the staff they employ. There is always someone to assist whether I need something from housekeeping or a bottle of water when I return from a run. The experience is spectacular from check in to departure. The concierge lounge could use some better food for breakfast, but most of the Marriott branded hotels have gone to the generic breakfast with minimal offerings. I typically will go to Whole Foods Market next to the hotel for my morning meal. I love the gym at this hotel and is probably one of the best hotel gyms I've encountered. They have about every piece of equipment I could possibly want...and then some. The hotel is also just 2 miles from the entryway to Key Biscayne, and I enjoy running there. The area is very safe for running alone which I appreciate. The hotel is also very quiet. I don't ever hear people in the hallways despite full crowds. Lastly, the views are spectacular!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM