We stayed here for three days. Our room view was disappointing as we were on the 10th floor and our view was of the tops of other buildings. This is after the girl that checked us in told us we had a corner view and we will be able to see the parade. Couldn't even see the street. Our room was very awkwardly set up to say the least. The hallways were freezing cold for some reason. To be fair though we did not spend a whole lot of time in our room.That said, the hotel was very clean. Staff was extremely friendly.
"One night here before our cruise. "
We loved this hotel! We are Marriott reward gold members so we always get access to the club lounge and this one definitely did not disappoint. Breakfast was great and my husband loved the pool table. The beds were very comfortable and we were so glad that the air was able to be turned down super low and the fan on high. The water pressure in the shower could be a lot better....but that was our only tiny complaint! We will definitely stay here again!
My husband and I stay at this luxury hotel for my birthday weekend. We checked in Friday morning February 10, 2017. We arrived the concierge person Jerome was extremely pleasant. He encountered some issues locating our reservation . Which was prepaid. I got a little nervous, he remain professional and once located it. He upgraded our stay to include the executive lounge and free wifi. I was excited because we came down for the first time last year 2016 also stayed at JW Marriott. Ready to celebrate my birthday weekend now. My husband and I went to our room, now on to the executive lounge for breakfast. When we walked in a beautiful area with plenty of hostess. So not sure my husband and I waited to be seated. Then things took a wrong turn, hostess Terry walked over immediately assumed we weren't supposed to be there and told me about another place at the bar I may be looking for because that was the executive lounge with platinum card holders. I was livid kept my cool and replied yes this is what I was looking for executive lounge. She blurted out her lips most people come here know what to do. How dare she belittle my husband and I. It was a first time, so as I sat down she came over to the table still wanting to know why or how I got there. I told her she racially said we don't get many of us in here rubbing her skin. So yes I'm proudly African American.. I was livid now again we paid our hard earn money to stay at this hotel . And for someone to stereotype us as we don't belong because of the color of our skin is absolutely absurd and unacceptable. Racial discrimination 2017 ruined my weekend. Stanley and Tausha Mcmorris
"Excellent stay! "
The JW Marriott went above and beyond to accommodate our textbook conference. Upon arrival, we were greeted by valet and quickly ushered in where we didn't have to even wait in line to get checked into our rooms. Sally quickly answered all of my questions and found my Ritz Carlton number to allow me free wifi. My room was spacious, clean, and offered a very comfortable bed. The bathroom was small, but that is normal for most hotels in New Orleans. The first night, I didn't realize the pillows were feather. I sneeze and sneeze with feather pillows, so I called downstairs and my pillows were promptly replaced. The cleaning service is excellent and very helpful, too. I will definitely return to this beautiful hotel.
"Recently renovated "
Recently stated at JWMarriott. Appears to have been recently renovated. Very nice room. Limited breakfast options if not dining in restaurant. Sits on CBD side of Canal. Lots of good dining options close by. Short walk to drugstore.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 2:00 PM , Check-out: 12:00 PM