"Great hotel/ Minor issues"
This hotel is in the heart of the French Quarter along Canal street. Walking distance to Bourbon Street and great shopping. There were a few flaws which is why I gave it a 4 and not a 5. The common areas were nice and not over crowded but the area when you get off the elevators on each floor was not very clean. Another traveller in my party had a medication go "missing" from the room. It was never found. The spa was not very good at all. Save your money. If you want a spa treatment, go elsewhere. The rooms are spacious and there were plenty of options for food nearby.
"Great Location, Great Employees"
Any time my husband and I come to New Orleans, there's no question, we stay at the JW Marriott. It's conveniently located to areas you want to be. Easy access in and out. The rooms are very nice and clean. And the service in the entire hotel was spot on. We had the pleasure of meeting Terrell the bell boy who greeted us with a smile. We also met Mo and George the bartenders who never left us needing or wanting anything. I highly recommend staying here.
"Relaxing Rooms, Great Location"
The hotel is in a great location! Just outside of all the action - easy walk to get to Jackson Square and Bourbon Street. The rooms were very nice and clean. The pool area is small but still great for a quick bit of relaxation. Skip the spa! One of the worst overpriced experiences my friends and I ever had. I don't necessarily think all of the workers are trained or at least certified in massages and facials. Plus, the spa services are expensive. Save your money and head to the Thai massage place across the street - honestly, 1/3 of the price and really great massages.
"Going through Renovations"
I was really looking forward to staying at this property. When I booked it on line, there was no mention of construction going on. My partner arrived a day before me and told me what he had found in the room. A pair of dirty socks were left in the closet. The sheets had holes in then. I was very disapointed with this hotel
I thought that since I reserved this room through the Priceline "Mystery" deal, and got it for a song, we might not be treated quite as well as if we had paid more. I was so mistaken. From the moment we check in, we were given top notch treatment by the entire staff. And our housekeeper, Lidia, was the best. Kept our room so clean and every day, she left us animals from hand towels/washcloths. Nice room with a view on the 19th floor. Street cars right out the front door, and within steps of coffee shops, restaurants, drugstores, and the French Quarter. There is a computer and printer for printing boarding passes. We asked if there was a place for us to pop our microwave popcorn, and they had a microwave brought to our room in a matter of minutes. There is a fridge and safe in the room. We had no issues of any sort. At our request, they even weighed our luggage before we left for our return trip home. Nice rooftop pool and exercise room.No free internet in the rooms, but you can get it for free in the very comfortable and roomy lobby. We would not hesitate to stay here again. On a side note, no need to rent a car in New Orleans. $36 plus tip to get from airport to hotel, and around $40/night to park. We were there for 4 days, and we used buses and streetcars the entire trip, including buses from and back to the airport. Out entire total cost for transportation was $27 for the two of us. Yes, you read right. Twenty seven dollars for 4 days.That includes round trip from/back to airport and getting off and on streetcars to every single place we wanted to go, including the WW2 Museum, French Market, Commanders Palace, and Port of Call for lunch. Just take the time to research the Jefferson Transit system, RTA, and the street cars before you go. You can even order your "Jazzy Passes" and have them mailed to your house before you leave. These passes give you unlimited rides on RTA and streetcars. Oh, and take the ferry over to Algiers after dark to look at the New Orleans skyline all lit up. 8 minute trip over for two dollars per person each way.. We did not bother to get off at Algiers, as we just stayed on and admired the view.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 2:00 PM , Check-out: 12:00 PM