of TripAdvisor Travelers recommend this hotel
"An outstanding hotel in every way"
Had a great experience staying in this hotel recently. The room was very comfortable and well appointed, and had a great view too. The service was first-rate, with staff always available to help in a way that never felt overbearing. Besides this, the hotel has a great central location on Nanjing Rd, near subway stops, a pedestrian mall, and a museum. There is also a coffee shop located in an adjoining mall. The lobby (which is on the 38th floor) is worth visiting even if you are not staying in the hotel. It has a fantastic view of the city, comfortable seating with (live) piano music playing in the background, and delicious food/tea/coffee available. It was quite a lively scene on a Saturday afternoon! I was also fortunate enough to be upgraded to the executive level on the 58th floor, which provides access to the executive club that had free food and drinks available all day long. This was really a fantastic perk. If I had one complaint, it was that the bed was not quite as comfortable as it could have been. I have found this to be somewhat of a problem throughout Shanghai (but then again, I am also quite sensitive). I have stayed at two other 5-star hotels in Shanghai, and this hotel will be my first choice the next time I return.
"Amazing hotel and service"
I've been staying in the hotel for 8 nights with my wife The hotel is perfectly located on central area and very close to the metro service. the rooms are specious, clean and the bad/shower/bath is really comfortable. the hotel provide a very good and polite services with a great view on Shanghai city Gym is amazing and fully equipped with brand new machines, free water and towels. Lunch/breakfast is bit pricey but totally worth it. A real 5 star hotel!
"First Class in every way in a great location!"
My two-week business trip to Shanghai was made even more enjoyable because of the JW Marriott hotel and staff. The spacious lobby is on the 38th floor of this landmark skyscraper. Excellent room, amenities and staff. Food and drink choices were more than ample and deliciously done. Take advantage of the small Peoples Park almost next door to the hotel. Great for morning or evening walks after work. Best Marriott property I've ever visited-and I'm Platinum!
"Very Good Hotel"
Fast check in. Stayed in executive room; spacious, well designed, has everything you want. Highly recommended. On the other hand, the executive lounge didn't have much verities however very attentive staff. The area was not that good. Nanjing Road fealt unsafe.
"Sublime service, excellent rooms and fabulous location"
Location is ideally for the Shanghai shopping centre and Tomorrow Square is a great development - also ideal for the subway. There's a good selection of local high quality restaurants also. Service was all that you would expect in the JW, superb! The hotel is on the top floors of the tower (reception is many levels up!) so views at night are stunning.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM