The location is as central as it gets: the K+K Palais hotel is right in the heart of Vienna, surrounded by the city’s tourist attractions, theaters and popular shopping boulevards. Vienna’s most famous landmark – St. Stephen’s Cathedral – is just a few minutes walk away.
"Great hotel in a lovely location"
We have just returned from a 4 day trip to Vienna and had a lovely stay at this hotel. Its a 2 minute walk from the VAL2 airport bus which is great and saves on the taxi. John on reception who checked us in was brilliant, gave us loads of information on what to visit and restaurants. The room was spotless, with a comfortable bed and great shower. We had a room without much of a view but didn't matter as you don't go to Vienna to sit in the room but was lovely to come back to after a long days sightseeing. Breakfast was great, gets busy about 0900 and the area is quite small so some people had to wait for a table but we had no issues. There was a lovely selection of hot/cold food, cereals, fruits etc, set you up well for the day. There are a couple of restaurants nearby which were good if you didn't want to go back into the centre, although that was only 5-10 minutes walk away. Would definitely recommend this hotel and stay here again and also other K+K hotels. Thanks for a wonderful time in Vienna.
"Great location, quiet"
Great location, within a short walk of public transport (including airport bus), good restaurants, and the city centre. Friendly staff, quiet neighbourhood (with the exception of occasional church bells on a Sunday). Comfortable beds, clean rooms.
"Excellent except for the room service"
This hotel is in almost all respects, excellent. The rooms are large and well kept, the showers hot and the pressure good. The breakfasts are good, the staff are excellent. The room service is lousy. We arrived on Sunday night and were too tired to go out and get food. We ordered a meal through room service. We got a microwave pizza and microwave burger. Why bother to do room service if it doesn't or can't match the rest of the hotel' Overall we were delighted with our stay here and would certainly return. We just won't order any food.
My partner and I had a wonderful 6 night stay to mark his 50th Birthday at the end of March/beginning of April and it couldn't have been any better! We had a super time in Vienna and the K&K Palais Hotel was a lovely place to stay - comfortable, clean and in a beautifully quiet area, yet still within 5-10mins of the centre. It was also incredibly close to where the airport bus terminates - an added bonus. Special mention must also be made of John on reception - what a wonderful ambassador for both the hotel (don't ever let him leave!) and Vienna. He was just so helpful and friendly - thank you John! The waitresses at breakfast were also lovely and worked so hard to keep coffee and food topped up - always with a ready smile and a 'good morning' even when some people were quite rude to them! The continental breakfast each morning was delicious - a great variety of different breads, cereals, cereal toppers, meats, cheese, cake, jam etc, together with a small selection of hot items. It kept us going most of the day! So, would we recommend - definitely! Would we return - definitely!
"Short Easter Break"
The hotel is well located with reasonable accommodation. We had a problem on arrival when we were allocated a room occupied by other guests otherwise we had no issues. One of the reception staff went to a lot of trouble to find a venue showing a football match for us.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club - Japan Credit Bureau (JCB)
Check-in: 2:00 PM , Check-out: 12:00 PM
A 100 EUR smoking fine will be charged to guests when smoking inside of any K+K Hotel. Please be aware that all K+K Hotels adhere to a strict non-smoking policy. Hotel will also charge guests with a 100.- EUR cleaning fee, if rooms are left behind very dirty and soiled. Thank you for your understanding!