K West, located in the city centre, is minutes by subway to the theatres of West End; hip Notting Hill is walking distance as is High Street Kensington. London Heathrow Airport is approximately 13 km away, or 25 minutes driving time.
"Perfect romantic mini city break"
I booked a last minute deal for my boyfriend and I on a Saturday night as we needed a mini escape from the daily routine. Considering the location and the facilities there, it was a good deal, however use of the spa and breakfast are not included. This is fair enough, but also bear in mind if you're driving that it's £25 to leave the car over night, and the charge is not made obvious until departure. The room was nice, but what really put the cherry on the cake of our stay was the amazing staff and their fantastic customer service along with the Spa which is beautiful. The ice room in particular was a great experience! The staff here are obviously genuinely interested in helping to make sure your requirements are met and make you feel welcome as soon as you walk in. We were served by primarily by Alessia, she was a diamond, Walter was the friendliest door host I have ever come accross, and there was also Christina and Ilenia, you are all a true credit to the K-West brand, thank you very much. We will certainly be returning!
"the spa and massage facilities"
very professional and friendly. The staff is very experienced and the overall experience was to be recommended. I went with my daughter on one of the offered packages which included nail care and lunch as well as a massage and facial
"Olympia oversees property show"
Just round the corner from Shepherds bush and Westfields shopping mall, this hotel was the old recording studios where David Bowie along with many more artists recorded. Great ambiance, great facilities and very warm welcome and friendly staff. We ate in the restaurant which was lovely and used all the spa facilities and even had a full body aromatherapy massage which was heaven. We will defo be coming back.
"Just ok, needs a refurbish..."
Okay hotel in the outskirts of London, but it did not match the 4-star feeling. Pleasant staff, but almost everything was a bit old. Even the carpet in the corridors looked like it should have been changed five years ago. Whats going on with all the brown decor' 70's' We also felt the price didn't match our expectations, and we have stayed at many hotels in London which delivers better. So, as I said it's just okay. Comfy beds, okay bathroom, and ofcourse okay locations since the tube is just a 5 min walk away. Will we stay here again' Probably not.
"Our all time favourite hotel in London "
Our third time now. Celebrating my partner's 50th. Thank you so much for the balloons and petit fours when we arrived. Sad that we could not avail ourselves of the gym and spa as partner recovering from eye operation. We will be back! Slight niggle - would have liked explanation on bedside Android "phone" Used to the in room iPad - excellent. Service as usual so friendly and helpful. Thank you so much See you again soon.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM