of TripAdvisor Travelers recommend this hotel
"Total relaxation in a quality resort"
The Katathani Resort , Kata Noi has again lived up to its reputation of a high quality resort catering for single, couples and families. On our recent trip Luxury Escapes including meals we had no reason to leave and the choice of restaurants within the resort made daily lunch a dinner a very hard decision. Long charming beach with very clean water, choices of pools and many activities keep the travelling busy if required or large sunny spots under the palms or on the beach for the ones that require is not a problem. Returned after a few years away and was not disappointed.
Positives : What a beautiful, clean resort with absolutely stunning views. Choose from 3 pools. The beach in front of the resort is lovely and clean. We were in a suite, room was spacious and clean. The New Years Eve banquet, although pricey, was exquisite, every type of food imaginable. The show was also fantastic. Negatives : Staff not too friendly saying this I think most of the time the problem was trying to get your message across and understood. most staff had a minimal understanding of the English language.
We stayed here three nights in December. I was a great experience. Breakfast was delicious. The beach was clean and beautiful. I would highly recommend. The pool was clean and fun for the kids. There was a small water slide they liked to play on.
"Beatiful, Attention to Detail"
It is already approx 5 years ago (the timing of Feb 2016 is not correct) that we visited this place. We had a villa for 2 couples with a private pool. The Hotel was stunning in terms of setting and view but especially attention to details. So many small items in service and decorations that made us happy every day. The hotel is also clean and the personal is extremely friendly. Food was great and room service amazing. Only downside was that we had 2-3 (larger) spiders in the room as our villa was close to the little forest nearby. While the housekeepers tried their best to get rid of them, the feeling that there may be some more made me nervous. But it is part of that natural environment, hence other guests may not mind. Overall a paradise place and one of the nicest I have every seen. Can fully recomend.
"Bad experience at Katathani beach resort in Phuket"
Yesterday I was visiting my sister at around 11:45 am 12/1/2017, her family are guests at your resort, and I have to say that I am appalled by your receptionists' attitudes. I came to your resort with the intention to book 2 rooms for my family's holiday in June 2017. My sister recommended your facilities and I wanted to see it for myself. Unfortunately, we were left baffled and offended by the treatment we received. Your receptionists were extremely rude. Upon entering the lobby, one of the female staff asked us for our passports. She stared at us, wide eyed, like we were intruders when we simply explained to her that we don't carry our passports when traveling around the city. This lead her to take pictures of us on her personal iPhone and I'll have to say that this act was very unprofessional. She then passed us over to another female staff behind the service desk and again asked for our passports. We stated that we are staying at the Millennium resort in Patong and that she could phone them for copies of our ID. In the end we were allowed through and told that we "are NOT ALLOWED to visit again." I am writing just to let everyone know that their service was terrible yesterday and I hope that all staff will be trained more properly when your guest have visitors. Theresa Phan Ps. It is our understanding that "not allowed" is a phrase commonly used for people who have done you wrong. Thus to use it in this situation is discriminatory and offensive.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM