of TripAdvisor Travelers recommend this hotel
"Room is very nice but food is not good."
Stay there for 2 nights. Impress with the room and the view. I stay at villa over water. Pro: I love the room. Would give 4 stars for that. - The room is huge with the big jacuzzi. 2 separate basins is very functional. - I love the glass floor that you can see through the swimming pool underneath, it's cool!! - The view from my room is splendid! Con: - Breakfast is too little and not much choices. - Drink price is high but low quality such as "Soda Lime juice". With the price 100 Baht up, we expected the real lime but they use citric acid instead 😒 - The toiletries is not good enough to match to resort price (poor quality of toilet paper).
Stayed here for 10 nights. We found the food and service was very good with one employee so friendly and welcoming. Rooms were not that great for a 4 star resort I was expecting a lot more. Even though we didn't stay in the over water villas i was a bit disappointed that they weren't private. Our room was OK kept clean and tidy but like I was saying not much to go wow! on.
"Overpriced and definitely not a 4 star hotel."
We stayed in this hotel six nights. Way over priced. Would not even pay half the price we paid. The place is old and not well maintained. The pictures on the site does not match at all. I'm very sorry to say this but we are very disappointed with our last and they happened to be my last six nights.
"Under whelming and over priced"
We chose to stay at this resort due to the 5 star rating expecting it to be special, but we were underwhelmed and would rate it 2 to 3 stars only. The cost to stay here is way over priced being one of the most expensive on the island - definitely not worth it. Maintenance, cleaning and food standards are severely lacking. Some examples: room air conditioner not cooling (28°C room temp); no hot water some days and only warm on others; mould in bathroom; spa bath jets tarnished (irritating skin on contact with nickel); breakfast buffet nothing special and no fruit by 8am (rectified following complaint to management); tiles broken off pool not replaced; furniture old and worn. The whole place needs repainting and general cleaning standards need to be improved. Due to our complaints we were given a room upgrade and a free dinner, however the food is not very nice at this resort. It was also disappointing that this resort is not on the beach and does not have a typical tropical resort style swimming pool. Most of the staff were friendly.
What a view to see the sea and rising sun from the bed... jacuzzi on the balcony was a great idea to relax...nice mini infinity pool.. great massage...delectable breakfast.. helpful smiling staff... the buggy rides were an added attraction ... awesome stay at a good location
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM