of TripAdvisor Travelers recommend this hotel
"Good size villas"
We stayed here for 9 days, good size villas. Thought they are older. The hotel was really quiet, I'm not sure if it was seasonal. The hotel pool area was not very appealing, though the views were lovely. We had the top villa, it was ok to walk down the hill to reception and breakfast, you needed to wait for staff to take you up in a golf cart. I wouldn't recommend this for kids. The under villa pool was lovely, though we didn't get the sun all day in it, you can swim in the pool as it extends under your villa. Staff were lovely, English ok, not great but that was pretty consistent with everywhere in Ko Samui. Every day you can take the free shuttle to the sister hotel down on the beach, which is also great.
We've been at the hotel for 5 days upto now and not very impressed staff lovely beauitiful view from our apartment however hot tub (cold) balcony doors half closed so a lot of noise coming through food nothing special in fact after 3 meals decided to eat out, service very slow, ordered food at 1020pm told it was finished however in the book it says 11pm, would put as a 3* definitely not worth the price we paid for the 5* rating
"Amazing views, excellent room, average food, average service"
We arrived at KC and after checking in we were shown to our room. We were so glad on arrival we had chosen the grand deluxe room over the over water villas as the view we had was absolutely amazing. The room was huge with a big bathroom, a living room area and a huge balcony! The room was very clean and very nice. We had a jacuzzi on the balcony where you could see the beautiful views. The hotel is situated right at the top of a hill, we thought the location was going to be a nightmare but they have a buggy to take you up and down as you please. It was about a 25 minute walk to chaweng beach but we quite liked the walk and got to see more of koh Samui. After going to the sister hotel KC beach resort and after going around Koh Samui we were so glad where we were staying. One thing that let the hotel down was the food. There was very little choice on the menu and the food we did have wasn't very good. The staff were ok, one lady was quite rude and seemed annoyed when we didn't want to go to the New Years Eve gala dinner as we had already made plans. Apart from her, most of the staff were friendly and they even offer a private taxi company which although is more expensive than the taxis outside the hotel, it is convenient and the drivers were all very friendly. Good location for the best restaurants in koh Samui!
"Met all our needs"
My family stayed at the resort for 1 week. We had a junior grand suite room 426. The view from our balcony was stunning. The maid service was not the best unless you left a note to request something to be done. Towels and bedding you had to ask to be changed. In my experience this should be done automatically. The pool area could have been cleaned better. We only used the restaurant for breakfast. The breakfast choice was pretty good. The resort is located on a steep hill. Golf carts take you up and down road. This service is run 24hrs and very good. The KC is close enough to town to eat out or check out the night life. It is also far enough from town not to be disturbed. The staff where helpful and pleasant. A small tourist booking office is onsite to book local tours or hire motorcycle or car. All prices are reasonable. We enjoyed our stay it suited our small family.
"It was ok but I do not understand why is it rated as a 5 stars hotel"
Okay but not great at all. We were very excited about this resort , but when we arrived, we soon found that that was not the case what we saw on the pictures before.The photos on the websites are old, the hotel is ran down and gets very little maintenance. The Staff was very friendly and helpful.The View from the room and the pool were amazing but part of the view was overlooking old, run down buildings. The cleanliness of all area should be improving.We immediately noticed that the water quality of the pool was very very bad.There was almost no clarity and the pool had a yellow-greenish color, but as soon as they heard it they fixed it right and they added chemicals immediately to clear it.! The hotel is located on a hill,very steeply. Although it is on a big hill, staff members are always ready to help up and down with the golf baggy.They also offer shuttle buses to the center but only 4 times a day. Don't use the gym. The machines are very old and in need of replacement, to be honest a health and safety nightmare.The gym needs updated before someone gets hurt. We never had dinner or breakfast in the hotel. The jacuzzi in our bathroom was dirty and stained, we did not use it. The rest of the room was okay. Definitely not a 5 star hotel!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM