Situation: Ideally located, the luxurious Kempinski Hotel Bahía Estepona Marbella is 5 minutes from Estepona and within walking distance of Puerto Banus and Marbella. The hotel is located two hours of other Andalusian cities, and a short ferry ride from Tangier in Morocco. The Kempinski Hotel Bahia is easily accessible by car, taxi or public transportation and is just 50 minutes from Malaga International Airport and 50 minutes from Gibraltar International Airport.
"Great facilities and excellent service"
A short break for some sun and relaxation. It's a large hotel and quite corporate in style - but the service was universally excellent so there's no doubt the team make it. The best equipped hotel I've seen in a long time and beautifully maintained grounds. The tapas restaurant had some great dishes - the other restaurants are clearly aiming for a fine dining style so the portions are genteel and the prices match London except for the wines which are local and good value for a five star hotel.
The best thing about this hotel is the great service by the staff, nothing was too difficult to accommodate. The rooms were very clean, the swimming pools amazing. The tapas restaurant was the best on-site.
Only a short family stay, but made to feel very welcome! Thank you for our lovely bubbles and chocolate covered fruit. The kids enjoyed the mini smarties and their ducks too. Shame we couldn't stay longer, would have loved to. Only hiccup was there were no bottle openers!
"Great place to relax and enjoy the sun"
We booked through Amex Platinum and were upgraded to a full suite - great when traveling with our college-aged son. Staff was very accommodating and pleasant, the setting is beautiful and we could not have asked for better weather. Breakfast buffet included a wide range of very good choices, and the full service options for lunch and dinner were very good as well.
"Glorious position on the beach front."
Lovely large hotel with a great promenade on which to walk or run . Reception check in is very efficient and helpful. Rooms are large but king size bed meant twin beds pushed together. Sea Views often obscured by palm trees. Restaurants are very over- priced and often empty in the evenings. Service poor in the outside Cabana which is again very expensive. None of the pools are heated outside and they are often freezing cold. Not enough sun loungers to go around and pool staff often reserve them for some guests although left unoccupied for half the day. Food service in the foyer was dreadful and slow. Love the spa and the ice cream bar. Will keep coming back to the hotel in the hope that these small improvements can be made.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM