of TripAdvisor Travelers recommend this hotel
"Not worth the money"
5星級價錢但服務非常不及格！2/23ㄧ早排隊等辦退房，前台2位服務員都沒注意到有人在排隊嗎？等了一陣子只好提醒其中一位服務員(名叫Charlotte)，沒想到她竟然態度很差地先回說"我還沒辦完退房"然後才撥電話請其他人出來幫忙; 我當然知道她還在為前一位客人退房，但就是等了很久才需要請她找其他人出來幫忙！態度差又不會注意現場狀況，真不知道教育訓練是怎麼做的！ 另外早餐非常普通，以後不會再住這家飯店了！ The price is 5 star but the service and the food are not. The front desk, Charlotte, had bad attitude when I requested a help for checkout on Feb 23. Pls enhance the training for the action to long queues. Besides, the breakfast is not so good. Won't stay this hotel next time.
This is a great place to stay, good restaurants, clean comfortable rooms with fast internet. The fitness may be amongst the best for a hotel. Large, full of equipment. I was greeted quickly upon arriving and settled into my room quickly.
"Top notch hotel"
A great hotel with everything you could ask for. Good restaurants (also those in the adjacent shopping mall), beautiful room, very high cleanliness, very nice and service minded staff, gym and pool area like a professional gym. We also had some meetings for 15 people at the hotels business center which we were thoroughly pleased with.
"Hotel of choice when staying in Shanghai"
I travel to Shanghai for business four times a year. I stayed at the Kerry Hotel because its close proximity to my office. While staying there, I get to know the staffs. They are very friendly and eager to make my stay a very welcoming and comfortable. The hotel is constantly looking at ways to make our stay more inviting, such as upgrading the TV, add more channels, upgrade the shower heads and setup events that tailor to foreigners. They paid a lot of attention to details.
Hi stayed her this week. As a business stay base it was great. Near the metro. Eat in hotel for two nights and was very good. Steak restaurant was expensive. Breakfast was good although the layout of the room could have been better as long and thin but ok. Room was great.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM