of TripAdvisor Travelers recommend this hotel
Good hotel with Friendly personnel. Lunch and diner was arranged OK. Enough to choose from, but the same every day. There are 6-7 'kitchens' in the buffet and when you eat a la carte, you can choose from the same food as you would get at the buffet. Rooms are good enough, but book a room with Parkside view of you want a nice view!
"The Hotel with Everything"
This hotel is about a 30-40 minute taxi ride from Pudong airport (120 RMB). The reception staff were extremely friendly, welcoming and courteous. The room was exceptional. It had every facility a business traveller needs, as well as providing a home-from-home feeling.The bathroom alone was bigger than many European hotel rooms that I have stayed in. There was a wide variety of beverages in the mini-bar along with the usual kettle. But what made this special was the coffee machine . The main room was well organised, well provisioned, clean and well maintained. I had dinner in The Meat. This was a menu to be proud of. Fresh oysters to start and their aged steak was a combination to die for. This hotel ages its own meat to ensure top quality. Having complimented the restaurant manager on the quality of the steak I was offered a viewing of their meat aging room. The biggest surprise was that this hotel has its own brewery. Having experienced two wines that were well paired with the food, I did not have the capacity to sample the beer. But this is a good excuse to return! Breakfast was also a surprising and comforting experience. I lost count of the number of cuisines on offer, (at least 8). But the highlight of this experience was a simple idea. As many travellers will know, travelling alone and having a buffet style offering can be traumatic! More than once, I have left my table to look for another dish, or just a drink. returning to my table to find my half eaten meal removed, and a new place setting waiting for the next diner. In a busy room, sometimes there is even someone already sat at my table! Kerry have a simple idea. A nice chunky paperweight, red on one side stating OCCUPIED, or green on the other stating Vacant. If you leave your table to hunt more food, you leave it red side up. When you leave, you leave it green side up
"The Chinese lunar year party"
The Chinese lunar year party was interesting there, My family was very enjoy the party and games over there. my daughter learnt how to make Chinese knot and I learnt how to make dumplings. Very interesting party and hope they will hold more theme party like this.
"Excellent choice in Shanghai "
I had a short stay at the Kerry hotel on a recent business trip. The rooms were quite and well appointed on the club level. Great club amenities including breakfast and mini bar. There is a lively bar off the lobby and a more quiet bar area in the lobby restaurant as well. Definitely recommend!
"Not worth the money"
5星級價錢但服務非常不及格！2/23ㄧ早排隊等辦退房，前台2位服務員都沒注意到有人在排隊嗎？等了一陣子只好提醒其中一位服務員(名叫Charlotte)，沒想到她竟然態度很差地先回說"我還沒辦完退房"然後才撥電話請其他人出來幫忙; 我當然知道她還在為前一位客人退房，但就是等了很久才需要請她找其他人出來幫忙！態度差又不會注意現場狀況，真不知道教育訓練是怎麼做的！ 另外早餐非常普通，以後不會再住這家飯店了！ The price is 5 star but the service and the food are not. The front desk, Charlotte, had bad attitude when I requested a help for checkout on Feb 23. Pls enhance the training for the action to long queues. Besides, the breakfast is not so good. Won't stay this hotel next time.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM