of TripAdvisor Travelers recommend this hotel
Fantastic hotel. Great price, amazing service. View from the room was outstanding. The location is close enough to the center but not in the crazyness so good to relax too. Really cool to watch what's happening in the harbor from the room
Don't expect any luxury but it is clean, a little outdated but it has great views of the city. It feels like a cruise ship, rooms were modest but clean and bigger than most rooms in Japan, bedding was not that great though. I would say its a 3 star with amazing views.
"Great views of the city at night"
Stayed for a couple of nights at the end of our Japan holiday and we had a room on the corner of the 10th floor (I think) facing out towards the sea giving amazing views of the city, especially at night. The room itself was well done and spacious, in room wifi actually worked (unlike other hotels in our Japan trip) and we had a wrap around balcony. Separate toilet (with a great sea view), dressing room, hallway and bathroom. Hotel restaurants were OK, the buffet was rammed full of people and of reasonable choice and quality... not quite what we wanted but the other choices were a bit too fancy and limited choice for kids on the one night we needed to eat at the hotel. Everything seemed to close up by 9pm, so if you were late down then you had staff clearing up around you... Again, kids weren't allowed in the hotel bar (seems to be a Japan thing) so drinks choice after dinner was limited... fortunately the bar staff at this hotel were more than accommodating and we were able to order drinks from the bar and they would deliver them to our room. At least we were able to enjoy a cocktail on the balcony (even if it was freezing!) to end the night. Some downsides... the beds and pillows aren't at all comfortable. We had two single beds put together and felt like sleeping on a concrete block with pillows of straw... Also there was a boat docked next to the hotel on the same side as our room, the continuous chug of the motor all night was quite distracting and made the room a little noisy than we would have liked. The hotel could have spent an extra few Yen and made the black out curtains an inch longer so that when the sun rises at 5:24am you don't have the room bathed in bright sunlight as it creeps through the top and bottom of the curtains - something we self-fixed for the following morning. Overall an enjoyable stay and would recommend it if visiting Kobe.
"Not even close to 5* luxury - more like a 2nd class cruise ship"
This hotel promised 5* luxury and the bell hop and shiny interior lobby seemed to suggest quality - but if you peered a little closer you could see it was frayed around the edges. The room we first got too was disgraceful. Tiny, dirty and falling apart. It also looked straight into a cruise liner parked next door with belching noisy engines and a rumble that would have made sleep impossible. We were moved to a much better twin - no double beds left - twice the size with a better view (no cruise liner). The staff were extremely helpful and accommodating in helping us move rooms. The hotels location was ok - a walk to a nearby mall with food and shopping - but the shuttle bus to the centre of town was extremely useful. We did need taxis several times to shin-Kobe as 3 changes with heavy bags would have been pretty nightmarish. Facilities wise - not really any to speak of. A slightly grumpy concierge who arranged dinner in an extremely overpriced and empty restaurant on the top floor. This hotel had some reasonable touches that made it seem it could be quality, but sadly lacked any real luxury you might expect of a 5* hotel - this was 4* at best.
"Everything was incredible"
I had an incredible experience at the Kobe Meriken Park Hotel. Everything there was above and beyond, where do I even begin' The location is fantastic, right on the end of the the harbor. Even the exterior is fantastic, and it was wonderful being so close to the shops. The inside is stunning (if a little gaudy), but feels elegant and cool. The elevator is amazing with an interior view of the hotel. The staff spoke excellent English, and guided us to our room. The room itself was beautiful with wonderful amenities and one of the most incredible views. And then the dinner and breakfast buffets were absolutely divine. I stuffed myself because there was such an amazing selection. Overall, I had an incredible stay.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM